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2003 Social Report - PDF file - Unipol

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EMPLOYEES<br />

The Insurance Group<br />

In 2002 employees in the <strong>Unipol</strong> Insurance Group increased in<br />

number from 2,697 with indefi nite term contracts as at 31/12/<br />

2001 to 2,895 as at 31/12/2002, an increase of 7.3%. <strong>Unipol</strong> em-<br />

ployees represent about 7% of the work force in the sector. In-<br />

cluding <strong>Unipol</strong> Banca, the number of employees in 2002 rose to<br />

over 3,600. <strong>Unipol</strong> Assicurazioni increased its number of person-<br />

nel by 117, with most new employees going to the Sertel Service<br />

Centre acting for <strong>Unipol</strong>, Linear and Meieaurora. Unisalute and<br />

Linear developed their call centres with an increase of 30% in<br />

personnel in 2002, with about a hundred new young employees.<br />

Call centres were estimated to employ 445 people with indefi nite<br />

[ <strong>Unipol</strong> Assicurazioni | <strong>Social</strong> <strong>Report</strong> <strong>2003</strong> – Edition Summary ]<br />

SECTION III – SOCIAL REPORT<br />

term contracts during 2002 and 540/550 at the end of <strong>2003</strong>. All employ-<br />

ees in call centres – like all Group personnel – are employed with the Na-<br />

tional Labour Agreement for the Insurance sector (ANIA), and the Com-<br />

pany Supplementary Labour Agreement.<br />

BREAKDOWN OF UNIPOL INSURANCE GROUP STAFF AS AT 31/12/2002<br />

MALE % FEMALE % Total 2002 Total 2001<br />

UNIPOL 668 46.3% 774 53.7% 1,442 1,325<br />

MEIEAURORA 523 60.7% 338 39.3% 861 863<br />

LINEAR 55 25.0% 165 75.0% 220 176<br />

UNISALUTE 51 31.7% 110 68.3% 161 121<br />

NAVALE 35 35.7% 63 64.3% 98 99<br />

BNL VITA 46 54.1% 39 45.9% 85 85<br />

NORICUM VITA 5 35.7% 9 64.3% 14 15<br />

QUADRIFOGLIO VITA 7 50.0% 7 50.0% 14 13<br />

Total <strong>Unipol</strong> Group 1,390 48.0% 1,505 52.0% 2,895 2,697<br />

UNIPOL BANCA (*) 736 665<br />

Total Italian insurance market 2002 23,042 58.5% 16,337 41.5% 39,379 41,110<br />

(*) Since January <strong>2003</strong> the <strong>Unipol</strong> Banca staff has risen to 1,133 units (after the acquisition of branches from Capitalia)<br />

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