2003 Social Report - PDF file - Unipol

SECTION III – SOCIAL REPORT
CORPORATE AGENCIES
44
In 2002 Corporate Agencies did not undergo any changes,
so 13 agencies remained in the network, working in Emilia
Romagna, with the exception of Piacenza, and in Siena and
Grosseto. The main focus was on consolidation and on ra-
tionalizing management and commercial processes in order
to have more control over costs and to make Company serv-
ices more attractive and effi cient for customers.
In brief:
CORPORATE AGENCIES AS AT 31/12/2002
qualitative management in auto sectors has led to inter-
esting technical rebalancing, with only slight increases in
charges, much appreciated by customers, with far fewer de-
fections than in previous years;
in Non-life Non-motor business line, personal risk has
overtaken Company risk. Life business has increased signifi -
cantly;
in 2003 a great deal of effort was put into strengthening
the co-operation with Unipol Banca, an important strategic
project helped by corporate agencies through the provision
of standard banking products to retail clients.
Sales points 78
Sub-agencies 238
Total Outlet 316
Sub - Agents 171
Salespersons 123 (*)
Financial advisers 67
Total network 361
Employees excluding salespersons 514
Total employees + network 875
N.B. Sub-agencies, salespersons and fi nancial advisers: data relate to F.T. and P.T.
(*) 38 salespersons out of 123 are employees of Assicoops, while 85 are paid with
commissions.
[ Unipol Assicurazioni | Social Report 2003 – Edition Summary ]