2003 Social Report - PDF file - Unipol

TPL TARIFFS
[ Unipol Assicurazioni | Social Report 2003 – Edition Summary ]
SECTION III – SOCIAL REPORT
In 2002 Unipol responded to the request by the Government and consumers for
“moderation” in tariffs with rates rising in line with infl ation for customers with-
out claims.
For the tariffs introduced in 2003 an over-the-board increase of 2% was ap-
plied, with continuing customisation for the qualitative selection of risks and for
the improvement of the mix, with particular regard to rewarding loyal and inci-
dent-free customers.
For these customers the maximum increase in the premium was 2% on the pre-
vious year. This has increased customer loyalty with a far lower level of defec-
tion than when tariffs were regulated, before deregulation in June 1994.
In terms of new customers, Unipol rates are
clearly appealing, with an increase in de-
mand and in the number of vehicles insured.
Unipol has implemented the protocol agree-
ment on TPL between the Government, AN-
IA and Consumer Associations, with general
price restraint. From 1 July 2003 tariffs will be
in line with this agreement.
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