2003 Social Report - PDF file - Unipol
2003 Social Report - PDF file - Unipol
2003 Social Report - PDF file - Unipol
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Speed of settlement<br />
SECTION III – SOCIAL REPORT<br />
This index shows how many claims made in a financial year are settled within<br />
the same period.<br />
SPEED OF MOTOR TPL CLAIM SETTLEMENT<br />
2002<br />
2001<br />
2000<br />
1999<br />
2002<br />
2001<br />
2000<br />
1999<br />
60<br />
Source: ISVAP<br />
15%<br />
not available<br />
61.9<br />
62.4<br />
62<br />
63.5<br />
Settlement schedules<br />
64<br />
65.8<br />
66.9<br />
AVERAGE CLAIMS SETTLEMENT SPEED/CID*<br />
Settlement speed/days<br />
2001 2002<br />
<strong>Unipol</strong> 50.7 43.6<br />
Market 49.8 53.1<br />
Source: ANIA<br />
* Direct indemnity agreement<br />
INCIDENCE OF PERSONAL INJURIES I.R.O. TOTAL MOTOR TPL CLAIMS REPORTED<br />
66<br />
This index shows the time it takes to settle<br />
a claim. It refers to claims involving material<br />
damage only. <strong>Unipol</strong> settles claims on aver-<br />
age 10 days quicker than other insurers.<br />
Injury<br />
68.2<br />
68.2<br />
Financial year inc. %<br />
2002 18.8%<br />
2001 17.9%<br />
2000 16.6%<br />
1999 17.1%<br />
16% 17% 18% 19%<br />
[ <strong>Unipol</strong> Assicurazioni | <strong>Social</strong> <strong>Report</strong> <strong>2003</strong> – Edition Summary ] 29<br />
68<br />
<strong>Unipol</strong><br />
Market<br />
The table below shows claims involving personal injury as a percentage of all<br />
TPL claims.<br />
70
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