2003 Social Report - PDF file - Unipol
2003 Social Report - PDF file - Unipol 2003 Social Report - PDF file - Unipol
Employees Panel PARTICIPANTS - 13 May 2003 Gianna ANDREOLI Reinsurance Carla CASTELLARI Life & Supplementary Pension Schemes Eleonora CELIBERTI Sertel Stefano COLTELLI Legal Departement Luca ERCOLANI Finance Danilo GAMBERINI Group Claims Settlement Gianfranco JAUCH Corporate Agencies Paolo LASORSA Credit & Bonds Employees made useful suggestions and recommended guidelines for the de- velopment of socially responsible behaviour by the Company: within the framework of customer services, in terms of easily understandable, transparent and complete products and services, at a fair price; through constructive dialogue with stakeholders inside and outside the Com- pany; through circulation of the original Unipol culture, to prevent a weakening of this culture above all in the management of human resources; for this purpose the recommendation was to restore the house organ and use IT systems such as Intranet in order to strengthen relations between the Company and the employees; employment policies at Unipol are traditionally geared to safeguarding the rights of employees; improvement may be found in training and management of the natural turnover of employees where too much focus is put on effi ciency with too few personnel replacements; Lamberto MANSERVISI Technical Department Claudio NOBILI Procurement & Logistics Gabriella PAIETTI Life & Supplementary Pension Schemes Simonetta PIAZZI Sertel Enea PIZZONIA Training Donatella ROMAGNOLI Administration & Accounts Federico SCIPIONI Real Estate Antonio SCIROCCO Privately-owned Agencies Maria Stella ZACCHERINI Administration & Accounts the Social Report is a useful instrument for dialogue between various Com- pany components; in the future it should become the means for measuring the “rights of stakeholders”, by making their legitimate expectations explicit and encouraging them to take an active involvement in the Company. [ Unipol Assicurazioni | Social Report 2003 – Edition Summary ] 11 THE VOICE OF STAKEHOLDERS
THE VOICE OF STAKEHOLDERS Concluding remarks The involvement of such a large number of stakeholders provided a number of interesting perceptions of Unipol, and made a positive contribution to the defi ni- tion of Company policies, suggesting the use of a Social Report at the beginning of the year. The various groups looked at the ethical dimension of the Company and how this dimension can be strengthened on a day-to-day level, contributing to Company strategy and to balancing the interests of stakeholders. They also examined the conduct of Unipol in the light of the market in which the Company works and in the light of an ideal entrepreneurial set-up and model of business. 12 [ Unipol Assicurazioni | Social Report 2003 – Edition Summary ]
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THE VOICE OF STAKEHOLDERS<br />
Concluding remarks<br />
The involvement of such a large number of stakeholders provided a number of<br />
interesting perceptions of <strong>Unipol</strong>, and made a positive contribution to the defi ni-<br />
tion of Company policies, suggesting the use of a <strong>Social</strong> <strong>Report</strong> at the beginning<br />
of the year.<br />
The various groups looked at the ethical dimension of the Company and how<br />
this dimension can be strengthened on a day-to-day level, contributing to<br />
Company strategy and to balancing the interests of stakeholders. They also<br />
examined the conduct of <strong>Unipol</strong> in the light of<br />
the market in which the Company works and in<br />
the light of an ideal entrepreneurial set-up and<br />
model of business.<br />
12<br />
[ <strong>Unipol</strong> Assicurazioni | <strong>Social</strong> <strong>Report</strong> <strong>2003</strong> – Edition Summary ]
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