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CITY SANITATION PLAN - Ministry of Urban Development

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<strong>CITY</strong> <strong>SANITATION</strong> <strong>PLAN</strong> BAREILLY<br />

EFFICIENCY IN REDRESSAL OF CUSTOMER COMPLAINTS 96.35417<br />

Customer Service<br />

Complaints received during the year Number 768<br />

Complaints resolved within 24 hours during the year Number 740<br />

The following table illustrates the financial information on solid waste management.<br />

Financial Information - Operational Expenditure on SWM during previous<br />

year<br />

Regular Staff & Administration Rs. In<br />

Lakhs<br />

Outsourced/Contracted Staff Costs Rs. In<br />

Lakhs<br />

Electricity Charges/Fuel Costs Rs. In<br />

Lakhs<br />

Chemical Costs Rs. In<br />

Lakhs<br />

Repair/Maintenance Costs Rs. In<br />

Lakhs<br />

Contracted Services Cost Rs. In<br />

Lakhs<br />

Other Costs (Specify) Rs. In<br />

Lakhs<br />

2,331.7<br />

ADMINISTRATIVE STAFF COLLEGE OF INDIA, HYDERABAD Page 70<br />

9<br />

13.21<br />

216.60<br />

Total Operational Expenses Rs. In 2577.6<br />

6.00<br />

0<br />

0<br />

10

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