19.06.2013 Views

CITY SANITATION PLAN - Ministry of Urban Development

CITY SANITATION PLAN - Ministry of Urban Development

CITY SANITATION PLAN - Ministry of Urban Development

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

1. Residents including slum residents<br />

<strong>CITY</strong> <strong>SANITATION</strong> <strong>PLAN</strong> BAREILLY<br />

Awareness regarding Health and Hygiene: The current practices and awareness regarding ill-<br />

effects <strong>of</strong> lack <strong>of</strong> sanitation, ODF, hand washing, water logging etc.<br />

Awareness regarding government schemes/policies for improving water and sanitation: NUSP,<br />

DUDA, sources and channels <strong>of</strong> such knowledge and communication.<br />

Awareness regarding various technical options toilets.<br />

Willingness to upgrade sanitation facilities: financial, space and behavioral constraints<br />

Participation in any public awareness campaign regarding sanitation, agencies that carried the<br />

campaign and learning from the campaign.<br />

Activities <strong>of</strong> local SHGs and other community organizations such as RWAs.<br />

Media consumption patterns reading newspapers, Cable TV etc<br />

Information regarding demography <strong>of</strong> the slum, quality <strong>of</strong> water supply etc.<br />

Complaint resolution system: complaints and mechanisms <strong>of</strong> resolution, how do they deal with<br />

water and sanitation crisis, approaching local corporators, complain to Nagar Nigam, satisfaction<br />

level with current arrangement.<br />

2. Municipal <strong>of</strong>ficials<br />

Role envisaged for communication for implementing CSP.<br />

Channels <strong>of</strong> communication at Nagar Nigam’s disposal, extent to which these channels are being<br />

exploited.<br />

Technological options, geographic and infrastructural issues involved in implementing Water<br />

and Sanitation schemes.<br />

M&E, feedback, support, rewards: Maintenance <strong>of</strong> citizen grievance records, discernible<br />

patterns in complaints, efficiency <strong>of</strong> complaint redressal.<br />

Details <strong>of</strong> any specific communication campaign being taken up, Content, Channels used, budget<br />

allocated, awareness regarding multiplying message through media.<br />

Kinds <strong>of</strong> training given to Safai Karamcharies for safe disposal <strong>of</strong> waste etc and their satisfaction<br />

level what has been provided to them.<br />

ADMINISTRATIVE STAFF COLLEGE OF INDIA, HYDERABAD Page 25

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!