CITY SANITATION PLAN - Ministry of Urban Development

CITY SANITATION PLAN BAREILLY
The key idea is to carry out a needs assessment within the existing infrastructure of service delivery.
Following steps were identified before visiting the field:
1. Identifying stakeholder groups and available channels of communication
2. Focus Group Discussions, Interviews, Transect Walks
3. Topic Guides and Probes prepared for each stakeholder group.
4. Field assessment of communications needs to be carried out.
These methods helped us to evolve a case study approach towards communication needs assessment
for Bareilly city. Case study approach offers the best possible method for evolving a Information,
Education and Communications strategy for the city concerned. The random sampling based survey will
be labor intensive and time consuming. Moreover, such a survey is likely to conceal extreme situations
within the city. A case study approach utilizing information sampling can reveal much more through
discussions with citizens on the margins and those on the frontlines of implementation.
Stakeholders: Opinion leaders to be targeted as a high influence group both for interviews and
implementation of communications strategies among residents, establishments and Nagar Nigam
officials. Residents include all those living within city municipal limits; they can be classified as HIG, LIG
and slum dwellers. Shopkeepers and commercial establishments constitute a separate group especially
for generation of market waste. Specifically, in Bareilly a series of focus group discussions (FGDs)
conducted with slum residents in various parts of the city. Interview and discussions included officials
from various Nagar Nigam departments particularly Health & Sanitary officials, sanitation workers,
prominent citizens, residents in middle class areas, NGOs involved in water and sanitation sector,
shopkeepers, media persons etc.
Locations for FGDs & Transect Walks were selected to represent the variety of samples. Slum locations
can be classified based on local knowledge. Generally, slum in outskirts and those in interiors offer two
different typologies. The core city areas are predominantly by business class. Similarly there are slum on
the outskirts are predominant with Muslim, SC or ST population.
Probes for interviews and FGDs:
ADMINISTRATIVE STAFF COLLEGE OF INDIA, HYDERABAD Page 24