CITY SANITATION PLAN - Ministry of Urban Development

Proper operation and maintenance of existing toilets at all schools.
Proposals of DEWATS to avoid direct outflow of open drains into River.
4.2. IEC AND AWARENESS –MESSAGES & CHANNELS
Household Survey
CITY SANITATION PLAN BAREILLY
About 250 households particularly in slum areas were surveyed to gauge water and sanitation
situation in Bareilly city. Though the data does not claim to yield statistically significant results for
Bareilly, there were some interesting findings. About 30% households are not having access to toilets
and thus defecating in open. More surprisingly few houses are reporting manual scavenging. There
is no door to door collection except in few pockets started recently as pilot project and high
proportion of the respondents are dumping solid waste in designated container (if available) or open
site on the road/street side. However, 86% of households claimed that Nagar Nigam Safai
Karamcharis pick up the waste from their areas once in two or three days. About 38% of the
residents opined that their streets are not swept regularly and 41% complained that drains are
either cleaned once a week or irregularly. An overwhelming majority said they take their water and
sanitation complaints to elected representatives. Further 53% said they complained directly through
face to face interactions with Nagar Nigam officials (sanitary supervisors) and 27% complained on
telephone.
Public toilets in commercial places
According to our survey there are very few public toilet facilities in the commercial areas or
markets of the city. Most of the commercial places and markets are having some arrangement of
urinals particularly for gents only. Few shopkeepers use the existing public urinals and maximum
people urinate in open drains. Sampled respondents have appreciated the idea of pay and use
toilets if proper toilet facilities are made available. If they have to pay they prefer monthly pass of
Rs.20. Our survey results indicate that while on one hand shopkeepers and customers are
experiencing difficulties due to lack of access to toilets, the overall willingness for pay per use option
was found to be low. In such a situation a behavior change campaign is first required to create
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