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For The Defense, December 2011 - DRI Today

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demonstrate the trucking company’s moral<br />

principles and compassion for all injured<br />

parties, and, if appropriate, to bystanders,<br />

law enforcement, media, and the public.<br />

In conjunction with the investigative<br />

aspect of an accident response plan, a<br />

trucking company should train one or<br />

more corporate representatives to respond<br />

to the needs of potential claimants. When<br />

an accident meets certain pre- defined criteria,<br />

a representative should arrive at the<br />

accident site as soon as possible to offer<br />

assistance, with no strings attached, to<br />

those affected by an accident. A trucking<br />

company should help with immediate<br />

needs such as transportation, food, clothing,<br />

hotel, funeral costs, and grief counseling,<br />

among other needs. Regardless of a<br />

company’s liability, a compassionate accident<br />

response shows injured parties and<br />

their families that the company cares about<br />

their well- being. This can have a very positive<br />

effect on settlement negotiations, and<br />

it may even head off a claim entirely. Often,<br />

you can help a company avoid the anger<br />

that triggers litigation. Even if an accident<br />

later turns into a lawsuit and reaches the<br />

trial stage, jurors will see a company with<br />

a human face and compassion.<br />

Dealing with Bias During Trial<br />

Our system of justice relies on fairness<br />

and impartiality to protect the rights of<br />

our citizens. <strong>For</strong> the past two centuries, we<br />

have frequently given lip service to reducing<br />

the effects of prejudice and ensuring<br />

that the people who appear in our<br />

courts are judged solely by their actions.<br />

We have made strides to eliminate race,<br />

gender, religion, politics, and wealth as factors<br />

in courtroom decisions. However, neither<br />

trucking companies nor truck drivers<br />

qualify as a “suspect class,” and nothing in<br />

the Bill of Rights prevents judges or jurors<br />

from openly or even worse, secretly, judging<br />

them with hostility.<br />

Armed with awareness that bias does<br />

exist and that your trucking company<br />

likely will encounter it, you can take a<br />

number of steps to mitigate or attenuate<br />

unwarranted prejudice in a civil trial.<br />

Use Pretrial Motions<br />

Depending on local rules of practice and<br />

evidence, pretrial motions can sometimes<br />

effectively nullify bias by asking a court to<br />

prohibit any reference to irrelevant information<br />

such as which company a truck<br />

driver worked for at the time of an accident<br />

and which company will indemnify<br />

the driver for damages assessed against<br />

him or her. Usually, a trucking company’s<br />

vicarious liability is not in dispute and is<br />

not relevant to liability or damages issues.<br />

In a fair world, a lawsuit would involve Person<br />

vs. Person, with the vicarious liability<br />

to be fixed as a matter of law.<br />

Use motions in limine to ask the court<br />

to prohibit references to facts that have<br />

nothing to do with the issues of liability or<br />

damages in that particular case. Whether<br />

a truck driver had a DUI twelve years ago<br />

and whether a trucking company had a<br />

higher than average out of service rate<br />

three years ago are no more relevant to liability<br />

than the fact that crashes more frequently<br />

involve red cars than blue cars.<br />

One of the basic rules of evidence in every<br />

jurisdiction is that irrelevant evidence is<br />

not admissible.<br />

Know Your Audience by<br />

Doing Jury Research<br />

If you have the financial resources to conduct<br />

research with juror eligible surrogates,<br />

you can use the findings to fine-tune your<br />

trial themes and to craft your best trial<br />

“story.” Jurors come to a courthouse with<br />

attitudes regarding trucking companies<br />

and truck drivers, and jury research, when<br />

done properly, will identify those attitudes.<br />

It will also identify which arguments work<br />

and which don’t and which values, such as<br />

justice, hard work, and fairness, are most<br />

important to jurors. With the benefit of<br />

research, counsel for the defense can create<br />

a compelling trial story that takes into<br />

consideration jurors’ preexisting attitudes<br />

and incorporates the values most important<br />

to them.<br />

In addition, if your goal is to settle a case,<br />

ask your trial consultant to put together a<br />

mediation report of the jury research findings.<br />

During mediation or direct negotiation,<br />

you can use that report to make<br />

better arguments about the strengths,<br />

weaknesses, and the relative value of a<br />

case with a claimant and his or her lawyer.<br />

Select Your Trial Representative Wisely<br />

Post-trial juror interviews have established<br />

a strong correlation between ratings of a<br />

corporate representative and verdict preference.<br />

Jurors who have positive impressions<br />

of a corporate witness are usually<br />

pro- defense in their verdict preference.<br />

Those with negative reactions to a corporate<br />

representative often find in favor of<br />

the plaintiff(s). While we cannot establish<br />

that in all cases a corporate representative<br />

caused a juror to vote one way or another,<br />

certainly a corporate representative can<br />

make or break your case.<br />

Jurors expect a trucking company representative<br />

to be very knowledgeable about<br />

the company’s hiring practices, safety<br />

records, ongoing safety programs, and its<br />

drivers’ history on and off the road. Jurors<br />

also expect corporate witnesses to be likeable<br />

and to deliver direct answers without<br />

being evasive or defensive. In determining<br />

your trial representative, ensure you have<br />

someone who is willing to do the homework<br />

to learn about the company’s history<br />

and its practices inside- and- out. Also<br />

ensure you have someone who, at least<br />

with preparation, can retain a consistent<br />

and appropriate demeanor even during the<br />

most difficult cross- examination.<br />

Use Voir Dire to Identify and Mitigate Bias<br />

In most courts, the trial lawyer’s only<br />

opportunity to speak directly with jurors<br />

comes during jury selection. In any trial,<br />

the most important goals of voir dire are<br />

to learn about the prospective jurors and<br />

to determine which jurors are least able<br />

to judge the case objectively. In a trucking<br />

case, questions should focus on identifying<br />

jurors who hold strong negative<br />

attitudes toward truck drivers, trucking<br />

companies, and corporations in general.<br />

Questions should also identify individuals<br />

who strongly oppose caps on damages<br />

in lawsuits or who are excessively sympathetic<br />

toward injured people. Although you<br />

want to encourage jurors to respond freely<br />

with their opinions to all voir dire questions,<br />

because attitude questions have an<br />

implied “right” or “wrong” answer, you<br />

must even more importantly create an<br />

environment in which jurors feel at ease<br />

to tell you how they really feel when you<br />

question them about their attitudes. <strong>The</strong><br />

best way to do this is by asking your questions<br />

in a way that presumes bias exists and<br />

by remembering that simple word choices<br />

often do make a huge difference in encour-<br />

<strong>For</strong> <strong>The</strong> <strong>Defense</strong> ■ <strong>December</strong> <strong>2011</strong> ■ 61

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