2010, the Women's Centre of Calgary
2010, the Women's Centre of Calgary 2010, the Women's Centre of Calgary
Every year we ask women who use the Centre to fill out surveys to tell us how we are doing and how they feel about the Centre. In 2010 we received feedback from more than 700 women. The Centre achieved the following outcomes: • 98% of women felt safe and supported at the Women’s Centre. • 98% of women felt comfort and received validation. • 93% of women felt more in control, and knew the next step to take. • 94% of women felt more confident. • 81% of women became more acquainted with community resources, and used some of these resources. • 87% of women knew more about women’s issues. In 2010, we responded to: Impact and Outcomes •62,290 contacts from women in need. 60% were made in person and 37% over the phone. •37,585 women came into the Women’s Centre last year, which is more than 160 women each day. In 2010, we served a diverse community of women: • 67% of women were single. • 57% were single parents. • 90% of women were dealing with poverty. • 94% of women self-identified as a minority woman.
Testimonials In the 2010 outcome evaluation surveys, women included comments such as: “It is critical to have a place in our community that picks up people who fall through the cracks”. “So far the Women’s Centre has helped me with food and other items and with information. It’s helped make a difference by making life a little easier because I currently have no home or income at the moment and it gives me a place to go, think, and get stuff arranged.” “Coming to the Women’s Centre decreased my sense of isolation. It gave me a place to meet people and also helped me in job searching and finding other resources.” “The staff and the volunteers have the patience to help with almost any situation they can. They sit and listen and try to help things get better.” “I love meeting the ladies that come from all walks of life. I get good laughs and comfort.” “The Women’s Centre has been a place of great support to my family as we are settling in as new immigrants. There is always someone to talk to and ask questions.” “I believe the Women’s Centre makes people better people. It helps women to gain confidence within them which enables them to do better and greater things, including helping others out and being more involved. This in turn helps the community out very much.” “The Women’s Centre has helped keep my kids from starving as I have gotten food bank referrals here.” “I really like the Women’s Centre peer model. It is so great to see people feeling empowered to help themselves and to see the sense of community and friendship at the Centre. It is a really great dynamic. It is a very positive, supportive atmosphere.” “The Women’s Centre gave me support in my life. They help people.”
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Every year we ask women who use <strong>the</strong> <strong>Centre</strong> to fill out surveys to tell us how we are<br />
doing and how <strong>the</strong>y feel about <strong>the</strong> <strong>Centre</strong>. In <strong>2010</strong> we received feedback from more than<br />
700 women.<br />
The <strong>Centre</strong> achieved <strong>the</strong> following outcomes:<br />
• 98% <strong>of</strong> women felt safe and supported at <strong>the</strong> Women’s <strong>Centre</strong>.<br />
• 98% <strong>of</strong> women felt comfort and received validation.<br />
• 93% <strong>of</strong> women felt more in control, and knew <strong>the</strong> next step to take.<br />
• 94% <strong>of</strong> women felt more confident.<br />
• 81% <strong>of</strong> women became more acquainted with community resources, and used some <strong>of</strong><br />
<strong>the</strong>se resources.<br />
• 87% <strong>of</strong> women knew more about women’s issues.<br />
In <strong>2010</strong>, we responded to:<br />
Impact and Outcomes<br />
•62,290 contacts from women in need. 60% were made in person and 37% over <strong>the</strong><br />
phone.<br />
•37,585 women came into <strong>the</strong> Women’s <strong>Centre</strong> last year, which is more than 160 women<br />
each day.<br />
In <strong>2010</strong>, we served a diverse community <strong>of</strong> women:<br />
• 67% <strong>of</strong> women were single.<br />
• 57% were single parents.<br />
• 90% <strong>of</strong> women were dealing with poverty.<br />
• 94% <strong>of</strong> women self-identified as a minority woman.
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