Towards Best Practice for Licensed Venues - Office of Liquor ...

Towards best practice for safety in licensed venues
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Contents
Introduction 1
Chapter 1 – Risk management and safety audit 2
Chapter 2 – Management plan 5
Chapter 3 – Patron bans 7
Chapter 4 – Accords and community relationships 10
Chapter 5 – Venue lighting and facilities 13
Chapter 6 – Designated outdoor smoking area 16
Chapter 7 – Fire and emergency planning 18
Chapter 8 – Privacy policy 20
Chapter 9 – Engagement of a security firm 23
Chapter 10 – Crowd controllers: Employment and conduct standards 26
Chapter 11 – Crowd controller numbers 29
Chapter 12 – Supervision of crowd controllers 31
Chapter 13 – Post-incident management 33
Chapter 14 – Managing the entry of patrons 35
Chapter 15 – Alternatives to regular glass containers 37
Chapter 16 – ID scanner systems and related procedures 39
Chapter 17 – CCTV systems 41
Chapter 18 – Metal detection wands 43