Towards Best Practice for Licensed Venues - Office of Liquor ...

Towards best practice for safety in licensed venues
6
Implementation
Content
• Use the RAMP format as a checklist because it includes practices and procedures that are common
to most venues.
• Be sure to include other practices and procedures that you use in your venue.
Implement
• Use the management plan as a staff manual.
• Explain the content during staff induction.
• Reinforce the need to follow practices and procedures at staff training sessions.
• Make sure staff can access and refer to the management plan at all times.
Promote
• Promote key aspects of your management plan.
• Refer to key aspects of your commitment to safety in the venue’s signage, advertising and website.
Review and updates
• Periodic safety audits should be undertaken to update and evaluate safety measures and procedures.
• Management should regularly discuss how management practices and procedures are working.
• Encourage staff to raise concerns and identify possible improvements in venue safety and business
operations generally.
Where to go for more information
Other chapters of this document
• Chapter 1 – Risk management and safety audit
• Liquor licensing
• Liquor compliance
To access fact sheets, guides and forms, conduct a search of our online
database at: publications search
For example:
• RAMP guideline
• RAMP fact sheet
• Patron and customer safety
• Patron safety and you (licensee) fact sheet
Industry associations
If you are a member, your association may have information about the subject
discussed in this chapter.
• Queensland Hotels Association: www.queenslandhotels.com.au
• Clubs Queensland: www.clubsqld.com.au
• Restaurant and Catering Queensland: www.restaurantcater.asn.au
• Cabarets Queensland: (07) 3369 6969