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Together good things happen - Airtel

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operations beyond the said region and will be based at<br />

Nairobi, Africa under the leadership of CEO (International) &<br />

Joint Managing Director.<br />

CEO (India & South Asia) is responsible for leading India and<br />

South Asia businesses and driving growth in this region.<br />

The organisation is headed by the Chairman and Managing<br />

Director. The CEO (International) & Joint Managing Director<br />

and the CEO (India & South Asia) administratively report to<br />

the Group Chairman and Managing Director. There is a clear<br />

demarcation of duties and responsibilities amongst the three<br />

positions.<br />

• The Chairman and Managing Director is responsible for<br />

providing strategic direction, leadership and governance<br />

in addition to leading transformational initiatives and<br />

strategic international alliances and effective<br />

management of the Company;<br />

• The CEO (International) & Joint Managing Director is<br />

responsible for overall business performance,<br />

management and expansion of the international<br />

operations. He is also responsible for employee<br />

engagement, customer satisfaction, outsourcing<br />

initiatives and the internal control metrics for<br />

international operations;<br />

• The CEO (India & South Asia) is responsible for the overall<br />

business performance, management and expansion of<br />

the Company’s operations in India and South Asia. He is<br />

also responsible for driving the growth and business<br />

synergies in Mobile Services, Telemedia Services,<br />

Enterprise Services and DTH in the region.<br />

Company’s India and South Asia business is structured into<br />

three Strategic Business Units (SBUs) namely Mobile Services,<br />

Telemedia Services, and Enterprise Services. Each of the SBUs<br />

is headed by a business president / joint president under the<br />

leadership of CEO (India & South Asia).<br />

The corporate governance structure of the Company is multitiered,<br />

comprising of governing boards at various levels, each<br />

of which is interlinked in the following manner:<br />

(a) Strategic supervision and direction is provided by the<br />

Board of directors, which exercises independent<br />

judgment in overseeing management performance on<br />

behalf of the shareowners and other stakeholders. The<br />

Board plays a vital role in the overall management of the<br />

Company;<br />

(b) Control and implementation is exercised by the <strong>Airtel</strong><br />

Management Board (AMB). The CEO (India & South Asia),<br />

the presidents/ joint presidents of the three SBUs and the<br />

functional directors are members of the <strong>Airtel</strong><br />

Management Board. The AMB meets on a monthly basis<br />

and takes decisions relating to the One<strong>Airtel</strong> business<br />

strategy and looks at achieving operational synergies<br />

across business units. The team owns and drives<br />

company-wide processes, systems and policies. The AMB<br />

also functions as a role model for leadership development<br />

and as a catalyst for imbibing customer-centricity and<br />

meritocracy in the culture of the Company;<br />

(c) Operations management is led by the Management<br />

Boards of the three SBUs. Management Boards are<br />

assisted by their respective Hub or Circle Executive<br />

Committees (ECs) for day-to-day management and<br />

decision making with sharp focus on enhancing the<br />

efficiency and effectiveness of the respective businesses;<br />

(d) Technology management is provided by the <strong>Airtel</strong><br />

Technology Council, which concentrates on assessing<br />

emerging technological trends and achieving consensus<br />

on future technology initiatives and action plans.<br />

Company’s governance structure helps in clearly determining<br />

the responsibilities and entrusted powers of each of the<br />

business entities and thus enables them to perform those<br />

responsibilities in the most effective manner. It also allows the<br />

Company to maintain its focus on the organisational DNA<br />

and current and future business strategies. It also enables in<br />

effective delegation of authority and empowerment at all<br />

levels.<br />

After acquisition of Zain, the Company is working towards<br />

the integration of the entire business of India, South Asia and<br />

Africa and will re-design the organisational structure, which<br />

is more suitable to the changed business environment.<br />

Independent Directors<br />

Company’s Board has adopted a comprehensive policy on<br />

independent directors that sets out the criteria of<br />

independence, age limits, recommended tenure,<br />

membership of committees, remuneration and other related<br />

terms. The policy emphasises the importance of<br />

independence and states that an independent director shall<br />

not have any kind of relationship with the Company that<br />

could influence such directors’ position as an independent<br />

director. As per the policy:<br />

a) The independent director must meet the baseline<br />

definition and criteria on “independence” as set out in<br />

clause 49 of the listing agreement and other regulations,<br />

as amended from time to time;<br />

b) The independent director must not be disqualified from<br />

being appointed as director in terms of section 274 and<br />

other applicable provisions of the Companies Act, 1956;<br />

c) The minimum age for appointment is 25 years and the<br />

maximum is 70 years;<br />

d) The independent directors to be appointed on at least one<br />

committee but not more than two committees of the<br />

Board;<br />

e) It is recommended as a general principle that the<br />

independent director should not be a director on board of<br />

more than six public listed companies;<br />

f) Subject to re-appointment at annual general meeting,<br />

tenure for independent directors is three terms of three<br />

years each. For incumbents who are in their third term, the<br />

term will be until completion in the normal course or three<br />

years from January 1, 2008, whichever is later;

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