Together good things happen - Airtel

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“ Dear Shareholders, In a year that had extraordinary hyper-competitive activity, your company, performed with great resolve and forbearance. Our resilience, coupled with proven strategies and strong execution ability across business units, saw us meet and exceed many milestones. First to reach the historic 100 mn customers post, launching International Data business, ensuring every fourth customer added was on Airtel Digital TV network, creating business value for our corporate and SMB customers in these times of economic turmoil through our rich portfolio of products and services - were some of the reasons which proved that your Company continued to get the love and support of its customers more than ever before, in larger numbers than ever before. Warm greetings to you all as I address you for the first time from this forum.
CEO (India & South Asia)’s Airtel Way The Winds of change set in by the middle of first quarter. Seeing the success of your Company in the past leading the growth story of “India Telecom”, many Indian and International players launched wireless services in many circles. Irrational pricing and short term focus were the main planks of their strategy. We were patient and retaliated on the superiority of our network and the ability to effectively serve a large base of customers. Exiting the year, our “minute factory” was producing nearly 2 bn minutes a day, and our revenue market share stood tall at 32%, more than ever before. We have conclusively left our competition far behind and have won this round of hyper-competition. It was indeed a humbling experience to be the first to cross the magical 100 mn customer milestone and ending the year with over 137 mn customers, a growth of over 41% over last year. In our endeavor to continuously redefine and deliver the benchmarks of customer experience, we further extended our well established outsourcing model, by forming a joint venture with Alcatel Lucent - to manage our pan-India broadband and telephone services network. This partnership will helped us leverage Alcatel-Lucent’s global expertise in IP transformation and network management while allowing us to focus on customer delivery and market growth. It also helped us to accelerate our performance, as we migrate to next generation networks for our broadband and telephone customers, hence opening the doors to advanced services and applications. Last year saw the Digital TV industry expand by 9 mn customers, almost equal to the numbers it grew by in the preceding five years. Leading this digitisation wave was our Airtel Digital TV business unit. Riding on the synergies of message Bharti Airtel Annual Report 2009-10 Airtel's extensive wireless distribution network, Airtel Digital TV today caters to customers in over 5,000 towns and thousands of villages. We command a customer share of over 25% amongst new customers added, in a highly competitive market with as many as six paid DTH players. In a short span of 20 months of operations, we have gained market leadership in acquiring new customers in eleven out of nineteen state clusters, even when we had to establish our foothold against players who have completed more than five years of operations. This has resulted in a continuous and a steady growth in our cumulative market share within this space. In this year of significantly enhanced competition, we were able to return a 12% increase in gross revenue and maintained an EBIDTA levels over 40%, proving that it’s the Airtel Way to hold a promise, even when the going is tough! Airtel New Riding high on the confidence of our proven business model and execution capabilities, we explored new geographies with both wireless and wireline business units. We entered the new territory of Bangladesh by acquiring 70% stake in Warid Telecom. Bangladesh, with a population of over 160 mn and tele-density of only 32%, is a very promising market for telecom services. Bharti Airtel is committed to make fresh investments in expanding network, thereby giving the people of Bangladesh the same customer experience that we are renowned for! You may recall that it is also the largest investment in Bangladesh, by an Indian company. 15
Page 1 and 2: Together good things happen... Bhar
Page 3 and 4: Table of contents 1 2 3 4 5 6 7 8 9
Page 5 and 6: Corporate history and Top 30 shareh
Page 7 and 8: Awards & honours With a belief that
Page 9 and 10: Chairman’s message Closer home, w
Page 11 and 12: To be provided Akhil Gupta Chua Soc
Page 13 and 14: Pulak Chandan Prasad Rakesh Bharti
Page 15: Bharti Airtel Annual Report 2009-10
Page 19 and 20: Airtel Experience Last year was tru
Page 21 and 22: Together good things happen custome
Page 23 and 24: Together good things happen Bharti
Page 25 and 26: Bharti Airtel Annual Report 2009-10
Page 27 and 28: Taking everybody along Bharti Airte
Page 33 and 34: Photos by Amit Bhatia, Legal & Regu
Page 35 and 36: exemption to the Company from attac
Page 37 and 38: In July 2009, the Company has sub-d
Page 39 and 40: egarding compliance of conditions o
Page 41 and 42: Information regarding the Employees
Page 43 and 44: • Restriction on Sale of Equity O
Page 45 and 46: FINANCIAL PERFORMANCE (Amount in Rs
Page 47 and 48: INTERNAL CONTROL SYSTEMS The Compan
Page 49 and 50: consent. The appointments of such d
Page 51 and 52: g) Tenure of independent directors
Page 53 and 54: directors will be entitled to commi
Page 55 and 56: - Matters required to be included i
Page 57 and 58: Key Responsibilities Key responsibi
Page 59 and 60: Special resolutions passed at the l
Page 61 and 62: MEANS OF COMMUNICATION The quarterl
Page 63 and 64: Distribution of shareholding By num
Page 65 and 66: The Board of directors, Bharti Airt
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Annexure referred to in paragraph 4
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(x) The Company has no accumulated
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Bharti Airtel Annual Report 2009-10
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Particulars C. Cash flow from finan
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Particulars SCHEDULE : 3 SECURED LO
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Particulars SCHEDULE : 6 INVESTMENT
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Particulars SCHEDULE : 9 CASH AND B
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SCHEDULE: 21 STATEMENT OF SIGNIFICA
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Forward Exchange Contracts covered
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Minimum Alternative Tax (MAT) credi
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Unless otherwise stated below, the
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6. Employee benefits a) During the
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e) The estimates of future salary i
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epayable on disconnection, net of o
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2008-09 Particulars Year ended Purc
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) Details of trade investments purc
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Related Party Transaction for 2009-
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24.Operating lease - As a Lessee Th
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(v) The Information concerning stoc
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Particulars As at As at March 31, 2
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Auditors' Report to The Board of Di
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Particulars C. Cash flow from finan
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Particulars SCHEDULE : 2 (Cont.) Pr
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Particulars SCHEDULE : 6 INVESTMENT
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Particulars SCHEDULE : 12 CURRENT L
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ecognised over the period of servic
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Standard 15 (revised), “Employee
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SCHEDULE: 22 NOTES TO THE FINANCIAL
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obligations fully due to certain no
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c) Reconciliation of opening and cl
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Joint Venture Entities: b) The Comp
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13. Particulars of securities charg
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(Rs '000) Related Party Transaction
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17. Leases a) Operating Lease - As
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d) 2006 Plan under the Old Scheme T
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24. As at March 31, 2010 the accumu
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Notice is hereby given that the fif
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EXPLANATORY STATEMENT (Under sectio
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Mr. Rakesh Bharti Mittal Date of bi
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To Karvy Computershare Private Limi
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Bharti Airtel Limited, Bharti Cresc
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Together good things happen - Airtel

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