semmelweis university 2 0 1 2 / 2 0 1 3

Course Syllabus:
Week
1. Lecture. Introduction. Communication difficulties and possible solutions in the everyday
medical practice.
2. Lecture. Suggestive communication in medical practice.
3. Lecture. The specialties of age in medical communication: communication with ill children
and elderly people.
4: Lecture. Compliance in medical practice. Convincing strategies.
5. Lecture. Communicating bad news (theory).
6. Lecture. Treating complaints; preventive strategies in aggression and communication with
aggressive patients.
7. Lecture. Telemedicine.
8. Seminar. Communication in everyday life and in the medical practice. The role of
non-verbal and metacommunicative signs in communication.
9. Seminar. The active listening. Communication aspects in empathy.
10. Seminar. Patient information, patient education.
11. Seminar. Creating and maintaining compliance.
12. Seminar. Communicating bad news (practice). How to recognize communication signs of
suicide?
13. Seminar. Communication with troubled patients. Communication about sexual problems.
14. Seminar. Cultural aspects in medical communication. Review.
Participation and making up for absences:
A signature will be given with the prerequisite of participation (minimum 75% of the lectures and
seminars). It is possible to make up for an absence by participating in another seminar group the
same week. One absence can be overlooked by the teacher if the student writes an essay. The
topic of the essay must be discussed with the seminar leader in advance.
Certifying absence from lessons and exam:
Participation list will be recorded at the end of every lecture/seminar. In case of absence medical
certificate has to be presented within three workdays to the course leader.
Requirements for the signature at the end of the semester:
Regular participation on the lectures and seminars.
Method of granting grade:
– Oral semi-final examination taken in the examination period.
– Students also can get a mark by participating in the competition exam (before the examination
period). Those students who get mark 5 (excellent) or 4 (good) in the competition exam can get the
same mark for semi-final examination. Participation in the competition exam is voluntary. The
topics of the competition and the oral exam are the same.
Type of the exam: semi final exam
SEMMELWEIS UNIVERSITY / FACULTY OF MEDICINE
Requirements for the exam:
Exam topics::
„A” list
1. Basic definitions in communication and their role in medical practice: basic elements,
axioms and levels in communication; verbal communication.
2. The role of non-verbal communication.
3. The role of active listening and the role of empathy.
4. Doctor-patient consultation.
Faculty of Medicine
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