Conference Program Guide and Schedule
Conference Program Guide and Schedule
Conference Program Guide and Schedule
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<strong>Schedule</strong><br />
Wednesday, 12 June continued<br />
TIME EVENT ROOM TRACK<br />
16.45 – 18.00 Breakout Sessions continued<br />
SAP implementation <strong>and</strong> transformation – How much to invest<br />
in controls <strong>and</strong> where?<br />
Barry Franck <strong>and</strong> Antoine Wüthrich, PwC<br />
Customize sales functions <strong>and</strong> operations to meet your<br />
company’s specific key account management requirements<br />
Dr. Ahmed Hezzah, Accenture<br />
Lessons for engaging customers via social media <strong>and</strong> other<br />
non-traditional interaction channels<br />
Winfried Gerg, SAP AG<br />
G108<br />
GRC TRaCks 3, 5<br />
S<br />
D203 CRM TRaCk 2<br />
D503<br />
CRM TRaCks 1, 2,<br />
3, 4, 5<br />
Visit the Mobile Agenda: bit.ly/2013Amsterdam 45
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