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ALBUQUERQUE: It’s the end of the line<br />

for Roadrunner, a first-of-its-kind collection<br />

of processors that once reigned as the<br />

world’s fastest supercomputer. The $121<br />

million supercomputer, housed at one of<br />

the nation’s premier nuclear weapons<br />

research laboratories in northern New<br />

Mexico, will be decommissioned Sunday.<br />

The reason? The world of supercomputing<br />

is evolving and Roadrunner has<br />

been replaced with something smaller,<br />

faster, more energy efficient and cheaper.<br />

Still, officials at Los Alamos National<br />

Laboratory say it’s among the 25 fastest<br />

supercomputers in the world.<br />

“Roadrunner got everyone thinking in<br />

new ways about how to build and use a<br />

supercomputer,” said Gary Grider, who<br />

works in the lab’s high performance computing<br />

division. “Specialized processors<br />

are being included in new ways on new<br />

systems and being used in novel ways.<br />

Our demonstration with Roadrunner<br />

caused everyone to pay attention.” In<br />

2008, Roadrunner was first to break the<br />

elusive petaflop barrier by processing just<br />

over a quadrillion mathematical calculations<br />

per second.<br />

Los Alamos teamed up with IBM to<br />

build Roadrunner from commercially<br />

available parts. They ended up with 278<br />

refrigerator-size racks filled with two dif-<br />

technology<br />

End of the line for Roadrunner supercomputer<br />

Crisis hotlines<br />

turning to text<br />

to reach teens<br />

NEW YORK: They stream in from teens around<br />

the United States, cries for help often sent in by<br />

text message. “I feel like committing suicide,” one<br />

text read. “What’s the suicide hotline number?”<br />

Another asked: “How do you tell a friend they need<br />

to go to rehab?”<br />

DoSomething.org, an organization that<br />

encourages activism among young adults, gets<br />

plenty of text messages asking for help, but it isn’t<br />

a hotline. So the nonprofit’s CEO, Nancy Lublin, is<br />

leading an effort to establish an around-the-clock<br />

text number across trigger issues for teens in the<br />

hope that it will become their emergency line, perhaps<br />

reaching those who wouldn’t otherwise seek<br />

help using more established methods of telephone<br />

talking or computer-based chat.<br />

“Most of the texts we get like this are about<br />

things like being bullied,” Lublin said. “A lot of<br />

things are about relationships, so we’ll get texts<br />

from kids about breakups, or ‘I like a boy, what<br />

should I do?’ But the worst one we ever got said,<br />

‘He won’t stop raping me. It’s my dad. He told me<br />

not to tell anyone. Are you there?’”<br />

Lublin hopes the Crisis Text Line, due to launch<br />

in August, will serve as a New York-based network,<br />

shuttling texts for help to partner organizations<br />

around the country, such as The Trevor Project for<br />

gay, lesbian, bisexual and questioning youth or<br />

other groups already providing hotlines on dating<br />

and sexual abuse to bullying, depression and eating<br />

disorders.<br />

As more teens have gone mobile, using their<br />

phones as an extension of themselves, hotline<br />

providers have tried to keep up. Fewer seem to<br />

operate today than in decades past. A smattering<br />

reach out through mobile text, including Teen Line<br />

in Los Angeles, though that service and others<br />

offer limited schedules or specialize in narrow<br />

areas of concern when multiple problems might<br />

be driving a teen to the brink.<br />

Some text providers operate in specific places<br />

or rely on trained teen volunteers to handle the<br />

load across modes of communication. Several<br />

agreed that text messaging enhances call-in and<br />

chat options for a generation of young people<br />

who prefer to communicate by typing on their<br />

phones, especially when they don’t want parents,<br />

teachers, friends or boyfriends to listen in.<br />

Katie Locke, 26, in Philadelphia was one of<br />

those teens in 2006, when she found herself in a<br />

suicidal panic after a fight with an old friend. At 18,<br />

she said she grabbed her phone, left her college<br />

dorm room and headed out in the cold to sit on a<br />

bench to talk with a worker on a crisis phone line<br />

she knew from one of her favorite blogs. The number<br />

was the only one she had handy and it didn’t<br />

offer text, which she would have preferred.<br />

“People don’t always have the (mobile phone)<br />

minutes or aren’t in a position where they can<br />

speak aloud if they’re in danger from somebody<br />

around them,” Locke said. “I know for me there<br />

were other times when I probably should have<br />

called a crisis hotline and didn’t because of the<br />

anxiety about calling. That was such an enormous<br />

barrier, to have to dial a phone number.”<br />

Brian Pinero, director of the National Dating<br />

Abuse Helpline run by a nonprofit called Love is<br />

Respect, knows that lesson well. The organization<br />

launched phone and computer-based chat in<br />

2007, and chat quickly grew to the more heavily<br />

used method of contact. The Austin, Texas-based<br />

group launched text in 2011 and it’s now about 20<br />

percent of the operation, Pinero said.<br />

According to research from the Pew Internet &<br />

American Life Project, one in four teens is a “cellmostly”<br />

Internet user. Texting among teens<br />

increased from about 50 texts a day in 2009 to<br />

about 60, with the number running into hundreds<br />

for some.<br />

“Phone calls are not the way young people<br />

express themselves,” said Danah Boyd, a senior<br />

researcher at Microsoft Research and an assistant<br />

professor of media, culture and communication at<br />

New York University.<br />

Comparisons of text hotline volume and efficiency<br />

are hard to come by. Researcher Deb<br />

Levine, executive director and founder of the nonprofit<br />

ISIS, for Internet Sexuality Information<br />

Services, said it’s clear the number of hotlines of all<br />

kinds has declined significantly since a heyday in<br />

the 1980s. But chat and text help have been on the<br />

rise for more than two years, she said. Most are<br />

small-scale operations serving specific communities,<br />

said Levine.<br />

The Planned Parenthood Federation of<br />

America is in its second year of running one of the<br />

largest text and chat outreach operations for people<br />

ages 15 to 24, targeting African-American and<br />

Latino youth through promotional campaigns on<br />

MTV, websites and mobile providers, social media,<br />

wallet cards, video and Seventeen magazine.<br />

Through February, nearly 185,000 conversations<br />

- 22,447 via text - were recorded, according<br />

to Planned Parenthood. About a third of conversations<br />

on health-related topics - including birth<br />

control, abortion and pregnancy tests - were with<br />

users both under 25 and African-American or<br />

Latino.<br />

Debbie Gant-Reed sees the need every day.<br />

She’s the crisis lines coordinator at a 24-hour help<br />

line in Reno, Nevada, called the Crisis Call Center.<br />

The center has been providing 24-hour text help<br />

for two and a half years, fielding about 500 text<br />

conversations a month.<br />

“We’re now taking texts from all over the country,”<br />

she said. “You can chat all you want but you’re<br />

going to get older people. Young people don’t<br />

chat. They text.” —AP<br />

Six European countries move<br />

against Google over privacy<br />

PARIS: Authorities in six European countries<br />

have taken steps to force US Internet giant<br />

Google to comply with EU privacy rules, France’s<br />

Cnil data protection agency said yesterday.<br />

France, Germany, Italy, the Netherlands,<br />

Spain, and the United Kingdom “have launched<br />

actions on 2 April <strong>2013</strong> on the basis of the provisions<br />

laid down in their respective national legislation”<br />

to force Google to bring its privacy policy<br />

in line with European regulations, Cnil said in a<br />

statement. In October last year the data protection<br />

agencies of the 27 EU states warned Google<br />

that its new confidentiality policy did not comply<br />

with European law and gave it four months to<br />

make changes or face legal action. When that<br />

TORONTO: With smartphone and tablet<br />

users getting younger, new apps can help<br />

parents of 2-to-13-year-olds monitor and<br />

control their children’s use of the Internet.<br />

A Pew Research Center study shows that<br />

more than one-third of American teenagers<br />

own a smartphone, up from more than a<br />

fifth in 2011. For nearly half of these users,<br />

the phone is their main way of getting<br />

online, making it difficult for parents to<br />

supervise their behavior.<br />

“When you have a smartphone, you basically<br />

have the Internet in your pocket wherever<br />

you are - away from your parents’ eyes,”<br />

said Anooj Shah, a partner in Toronto-based<br />

company Kytephone, which develops apps.<br />

Kytephone’s namesake app allows parents<br />

to control the apps and sites their children<br />

use and the people they receive texts<br />

and calls from. The company on Monday<br />

released Kytetime for 13-to-17-year-olds. The<br />

new app has many of the same features as<br />

Kytephone but does not include the ability<br />

to block calls.<br />

Earlier this month, Net Nanny, a monitor-<br />

deadline expired in February several European<br />

data protection agencies set up a task force to<br />

pursue coordinated action against Google.<br />

Cnil said it had seen no changes to Google’s<br />

privacy policy after the company’s representatives<br />

met on March 19 with the task force that<br />

includes the data protection agencies of France,<br />

Germany, Italy, the Netherlands, Spain, and the<br />

United Kingdom. Cnil added it had notified<br />

Google that it had launched an inspection procedure.<br />

Google rolled out the new privacy policy<br />

in March 2012, allowing it to track users across<br />

various services to develop targeted advertising,<br />

despite sharp criticism from US and European<br />

consumer advocacy groups. —AFP<br />

Apps help parents monitor<br />

children’s Internet use<br />

ing software company, released a browser<br />

app for Apple Inc’s iOS devices to filter Web<br />

content and block profanity.<br />

“Smartphones and tablets have added<br />

new technology, with new challenges (for<br />

parents) - full Web browsing capability,<br />

unlimited texting, access to hundreds of<br />

thousands of good, bad and malicious apps,”<br />

said Russ Warner, chief executive officer of<br />

the Salt Lake City-based company.<br />

The Android version of Net Nanny, which<br />

sells for $12.99, can control which apps a<br />

child uses. The app is also available for iOS<br />

devices, with fewer applications, for $4.99.<br />

The company is also introducing Net<br />

Nanny Social, a subscription, Web-based tool<br />

to help parents monitor problems such as<br />

cyberbullying, sexual predators and identity<br />

theft on social networks including Facebook<br />

and Twitter. The service costs $19.99 per year.<br />

For parents of 2-to-8-year-olds, Bostonbased<br />

Playrific has a free app with a locked<br />

browser that allows only content suitable for<br />

children, including educational videos, interactive<br />

games and books. —Reuters<br />

ferent types of processors, all linked<br />

together by 55 miles of fiber optic cable. It<br />

took nearly two dozen tractor trailer trucks<br />

to deliver the supercomputer from New<br />

York to northern New Mexico.<br />

The supercomputer has been used<br />

over the last five years to model viruses<br />

and unseen parts of the universe, to better<br />

understand lasers and for nuclear<br />

weapons work. That includes simulations<br />

aimed at ensuring the safety and reliability<br />

of the nation’s aging arsenal. As part of<br />

the U.S. nuclear stockpile stewardship program,<br />

researchers used Roadrunner’s<br />

high-speed calculation capabilities to<br />

unravel some of the mysteries of energy<br />

BEIJING: Apple apologized to<br />

Chinese consumers after government<br />

media attacked its repair policies<br />

for two weeks in a campaign that<br />

reeked of economic nationalism.<br />

A statement Apple posted in<br />

Chinese on its website Monday said<br />

the complaints had prompted “deep<br />

reflection” and persuaded the company<br />

of the need to revamp its repair<br />

policies, boost communication with<br />

Chinese consumers and strengthen<br />

oversight of authorized resellers.<br />

State broadcaster CCTV and the<br />

ruling Communist Party’s flagship<br />

newspaper, People’s Daily, had led<br />

the charge against the American<br />

company. They accused Apple Inc. of<br />

arrogance, greed and “throwing its<br />

weight around” and portrayed it as<br />

just the latest Western company to<br />

exploit the Chinese consumer.<br />

The attacks quickly backfired,<br />

though, and were mocked by the<br />

increasingly sophisticated Chinese<br />

consumers who revere Apple and its<br />

products. State-run media also inadvertently<br />

revived complaints over<br />

shoddy service by Chinese companies.<br />

Nonetheless, Apple responded<br />

with an apology from CEO Tim Cook.<br />

“We’ve come to understand through<br />

this process that because of our poor<br />

communication, some have come to<br />

feel that Apple’s attitude is arrogant<br />

and that we don’t care about or value<br />

feedback from the consumer,” Cook’s<br />

Chinese statement said, as translated<br />

by The Associated Press. “For the concerns<br />

and misunderstandings passed<br />

on to the consumer, we express our<br />

sincere apologies.”<br />

Although Apple enjoys strong<br />

support from Chinese consumers,<br />

the vehemence of the attacks and<br />

the importance of the Chinese market<br />

appeared to have persuaded the<br />

company to appear contrite.<br />

The People’s Daily newspaper ran<br />

an editorial last Wednesday headlined<br />

“Strike down Apple’s incomparable<br />

arrogance.” “Here we have the<br />

Western person’s sense of superiority<br />

making mischief,” the newspaper<br />

wrote. “If there’s no risk in offending<br />

the Chinese consumer, and it also<br />

makes for lower overheads, then why<br />

not?”<br />

Chinese observers accused<br />

flow in weapons.<br />

Los Alamos has been helping pioneer<br />

novel computer systems for decades. In<br />

1976, the lab helped with the development<br />

of the Cray-1. In 1993, the lab held<br />

the fastest supercomputer title with the<br />

Thinking Machine CM-5.<br />

“And to think of where we’re going to<br />

be in the next 10 to 15 years, it’s just mindboggling,”<br />

said lab spokesman Kevin<br />

Roark.<br />

Right now, Los Alamos - along with scientists<br />

at Sandia National Laboratories in<br />

Albuquerque and Lawrence Livermore<br />

National Laboratory in California - is using<br />

a supercomputer dubbed Cielo. Installed<br />

People’s Daily of gross hypocrisy and<br />

pointed out that the newspaper had<br />

maintained a stony silence when<br />

Chinese companies were implicated<br />

over food safety, pollution and other<br />

scandals. Meanwhile, CCTV was<br />

shamed when it emerged that<br />

celebrities had been recruited to<br />

blast Apple on Weibo, China’s version<br />

of Twitter, in what had been billed as<br />

a grassroots campaign.<br />

“The public responded in two<br />

ways to this incident,” popular commentator<br />

Shi Shusi wrote on his<br />

Weibo account. “One group supports<br />

this criticism but quite a number of<br />

people felt that there are state<br />

monopolies which have severely violated<br />

customer’s rights, but which are<br />

not being exposed.”<br />

Popular business magazine<br />

Caijing said its readers identified a<br />

long list of abusers, including state<br />

banks that lend to those with political<br />

connections while stiffing ordi-<br />

nary savers with low rates on<br />

deposits; a government oil company<br />

that sets gas prices and other rates as<br />

it sees fit; and state telecom<br />

providers notorious for their lack of<br />

customer service.<br />

“If media is going to go after<br />

Apple, let’s hope they spare some<br />

thought for those big Chinese communications<br />

companies and other<br />

monopolies, the ones that enrich<br />

special interests in the name of being<br />

publicly owned,” Cai Tongqi, a lawyer<br />

from the eastern province of Jiangsu,<br />

wrote on Weibo.<br />

Consumers seem unfazed by the<br />

state media’s attacks on Apple.<br />

Perusing the wares at an Apple<br />

reseller in Beijing’s tony China World<br />

mall, recent college graduate Zeng<br />

Lu said she considered the controversy<br />

a sign of the Chinese consumer’s<br />

growing maturity.<br />

“It’s great to see Chinese consumers<br />

standing up for their rights,<br />

but it’s ridiculous for the People’s<br />

Daily to get involved,” Zeng said.<br />

“They should be criticizing state companies<br />

instead.”<br />

Apple’s popularity flies in the face<br />

of China’s ardent attempts to push its<br />

own brands and develop internationally<br />

competitive companies. The<br />

company also has resisted trends to<br />

enter joint ventures and move<br />

research and development to China.<br />

It also ignores big state media such<br />

as CCTV and People’s Daily. Apple<br />

relies on Chinese factories, though, to<br />

make iPads, iPhones and other popular<br />

products.<br />

Sales of Apple products in the<br />

region, which includes Taiwan and<br />

Hong Kong, grew 67 percent to $6.8<br />

billion in the first three months of<br />

<strong>2013</strong>, compared with the same period<br />

a year earlier, according to the<br />

company. Apple sold 2 million<br />

iPhone 5s during the first weekend it<br />

was available in China, in December.<br />

The region is Apple’s third largest<br />

market, accounting for 13 percent of<br />

all sales last year. More than 17,000<br />

outlets sell its products in mainland<br />

China, a figure that includes 11 Apple<br />

stores and 400 premium resellers. In<br />

January, Cook said he expects China<br />

to replace North America as its<br />

largest source of revenue in the foreseeable<br />

future.<br />

The attacks on Apple center on<br />

complaints over Apple’s repair policies<br />

in China - specifically its practice<br />

of only replacing faulty parts rather<br />

WEDNESDAY, APRIL 3, <strong>2013</strong><br />

in 2010, it’s slightly faster than<br />

Roadrunner, takes up less space and came<br />

in at just under $54 million.<br />

Roark said in the next 10 to 20 years, it’s<br />

expected that the world’s supercomputers<br />

will be capable of breaking the exascale<br />

barrier, or one quintillion calculations per<br />

second. There will be no ceremony when<br />

Roadrunner is switched off Sunday, but<br />

lab officials said researchers will spend the<br />

next month experimenting with its operating<br />

system and techniques for compressing<br />

memory before dismantling<br />

begins. They say the work could help<br />

guide the design of future supercomputers.<br />

—AP<br />

Apple apologizes in China<br />

after service criticism<br />

Apple accused of arrogance, greed<br />

BARCELONA: A hostess holds a new smartphone “Galaxy<br />

Grand” by Samsung at the <strong>2013</strong> Mobile World Congress in<br />

Barcelona in this February 26, <strong>2013</strong> file photo. Smartphones<br />

using the Android platform boosted their US market share in<br />

recent months, extending their lead over Apple’s iPhone, a new<br />

survey shows. Android, the free mobile operating system from<br />

Google, accounted for 51.2 percent of US smartphone sales in<br />

the three-month period ending in February, said the survey<br />

from Kantar Worldpanel ComTech. —AFP<br />

than providing new iPhones, as it<br />

does in other markets. Critics say that<br />

allows Apple to avoid having to<br />

extend its service warranty by another<br />

year.<br />

Until Monday, the Cupertino,<br />

BEIJING: People walk past an Apple store in Beijing yesterday. Apple chief executive Tim Cook<br />

has apologised to Chinese consumers after the US technology giant was subjected to a barrage<br />

of criticism in state-run media over alleged “arrogance” and double standards. —AFP<br />

California-based company had kept<br />

silent apart from issuing a statement<br />

March 23 explaining its repair policy<br />

and pledging its deep respect for the<br />

Chinese consumer.<br />

Yet consumers and analysts say<br />

the complaints hardly justify Beijing’s<br />

campaign of vilification. Such nationalist<br />

outbursts are not uncommon,<br />

although previous campaigns<br />

against foreign companies have<br />

often been tied to perceived national<br />

slights, as often befalls Japanese<br />

firms in China. Beijing accused<br />

Google of being an arm of American<br />

“information imperialism” after the<br />

company announced in March 2010<br />

that it would cease censoring its<br />

search responses inside mainland<br />

China and instead send visitors to its<br />

uncensored search engine in Hong<br />

Kong.<br />

Beijing is also angry over<br />

Washington’s efforts to exclude<br />

Chinese high-tech firms Huawei<br />

Technologies Ltd. and ZTE Corp. from<br />

the US market, amid worries over security.<br />

A spending bill signed by President<br />

Barack Obama two weeks ago includes<br />

a clause barring NASA, the National<br />

Science Foundation and the Justice<br />

and Commerce Departments from<br />

contracting with firms tied to the<br />

Chinese government.<br />

Washington and Beijing have also<br />

sparred over more recent hacking<br />

attacks, including a forensically<br />

detailed report by cybersecurity firm<br />

Mandiant that tied Chinese hacking<br />

to a unit of the People’s Liberation<br />

Army based in Shanghai.<br />

Apple, however, may have been<br />

singled out simply because it is “the<br />

biggest open target,” said Jim<br />

McGregor, senior counselor at consultancy<br />

APCO Worldwide. “We’re still<br />

seeing a lot of things wrapped up in<br />

economic nationalism,” McGregor<br />

said.<br />

Even before Monday’s apology,<br />

he had predicted Apple would make<br />

a show of contrition to get its relations<br />

with the Chinese authorities<br />

back on track. Duncan Clark, managing<br />

director of BDA China Ltd., a<br />

Beijing research firm, said the assault<br />

probably stems from a combination<br />

of factors, including the failure of<br />

Chinese companies to make breakthroughs<br />

in high-end consumer<br />

electronics. “There’s a general sense<br />

of frustration that China can’t move<br />

further up the value chain,” Clark<br />

said. —AP

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