E-commerce - Cape Peninsula University of Technology
E-commerce - Cape Peninsula University of Technology E-commerce - Cape Peninsula University of Technology
Appendix B Thank you for participating in thi$ sUlVey. Itwill take approximately 15 minutes to complete. Your contribution is important. E-COMMERCE: THE IMPACT OF INTERNET TECHNOLOGY ON RETAILING. [INTERNET CUSTOMER QUESTIONNAIRE]. (Please tickthe appropriate box) 1. Please indicate your gender. @Male o Female •••••••••••••••••••••••••••••• 2. selectyour age bracket. o less than 18 years [EJ 18 to 30 031 t04S o 46 to 60 o more than 60 years •••••••••••••••••••••••••••••• 3. What is your occupation? o Student o Manual worker o Office worker o Professional o Entertainment/performer o Home duties o Unemployed o Retired Eil other, please specify 4. Where do you live? [3 In a major city o in a city o In a town or village o In the country o other, please specify 1_------ •••••••••••••••••••••••••••••• 5. What is your approximate monthly income? (All in South African R) o less than 2 000 02000-6000 o 6001 - 10 000 @ 10 001 - 14 000 o 14001 - 18000 o 18001 - 22 000 o 22 001 - 26 000 o more than 26 000 • • • • • • • • • • • ••••• •••••••••••••• 6. What is your highest qualification obtained? o High school certificate/college o Diploma rE Degree 1
- Page 39 and 40: Chapter 2: LITerature review Page 3
- Page 43 and 44: Chapter 2: Literature review Page 3
- Page 45 and 46: Chapter 2: Literature review • Se
- Page 47 and 48: Chapter 2: Lnerature review Page 40
- Page 49 and 50: Chapter 2: Uterature review Page 42
- Page 51 and 52: Chapter 2: Literature review Page 4
- Page 53 and 54: Chapter 3: Research design and meth
- Page 55 and 56: Chapter 3: Research design and meth
- Page 57 and 58: Chapter 4: Data analysis and interp
- Page 59 and 60: Chapter 4: Data analysis and interp
- Page 61 and 62: Chapter 4: Data analysis and interp
- Page 63 and 64: Chapter 4: Data analysis and interp
- Page 65 and 66: Chapter 4: Data analysis and interp
- Page 68 and 69: Chapter 4: Data analysis and interp
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- Page 73 and 74: Chapter 4: Data analysis and interp
- Page 75 and 76: Chapter 4: Data analysis and interp
- Page 77 and 78: Chapter 5: Recommendations and conc
- Page 79 and 80: Chapter 5: Recommendations and conc
- Page 81 and 82: References REFERENCES Page 74 Alba,
- Page 83 and 84: References Page 76 Fisher, M. 2000.
- Page 85 and 86: References Page 78 Monczka, R.M. &
- Page 87: References Page 80 Sweet, P. 2001.
- Page 92: I@ other, please specify I GfR\ «s
- Page 117 and 118: AppendiJ{F INTERVIEW CONDUCTED WITH
- Page 119 and 120: We also had to become partner-partn
- Page 121 and 122: egister but have not shopped. The v
- Page 123 and 124: Q: HOW DOES PICK 'N' PAY MANAGE QUA
- Page 125 and 126: INTERVIEW CONDUCTED WITH MR MOJEED
- Page 127 and 128: ones they enquire for. But we canno
- Page 129 and 130: downsizing some departments and sec
- Page 131 and 132: Q: HOW DO YOU KNOW WHO BUYS ONLlNE?
Appendix B<br />
Thank you for participating in thi$ sUlVey. Itwill take approximately 15 minutes to complete. Your contribution is important.<br />
E-COMMERCE: THE IMPACT OF INTERNET TECHNOLOGY ON RETAILING. [INTERNET CUSTOMER QUESTIONNAIRE].<br />
(Please tickthe appropriate box)<br />
1. Please indicate your gender.<br />
@Male<br />
o Female<br />
••••••••••••••••••••••••••••••<br />
2. selectyour age bracket.<br />
o less than 18 years<br />
[EJ 18 to 30<br />
031 t04S<br />
o 46 to 60<br />
o more than 60 years<br />
••••••••••••••••••••••••••••••<br />
3. What is your occupation?<br />
o Student<br />
o Manual worker<br />
o Office worker<br />
o Pr<strong>of</strong>essional<br />
o Entertainment/performer<br />
o Home duties<br />
o Unemployed<br />
o Retired<br />
Eil other, please specify<br />
4. Where do you live?<br />
[3 In a major city<br />
o in a city<br />
o In a town or village<br />
o In the country<br />
o other, please specify<br />
1_------<br />
••••••••••••••••••••••••••••••<br />
5. What is your approximate monthly income? (All in South African<br />
R)<br />
o less than 2 000<br />
02000-6000<br />
o 6001 - 10 000<br />
@ 10 001 - 14 000<br />
o 14001 - 18000<br />
o 18001 - 22 000<br />
o 22 001 - 26 000<br />
o more than 26 000<br />
• • • • • • • • • • • ••••• ••••••••••••••<br />
6. What is your highest qualification obtained?<br />
o High school certificate/college<br />
o Diploma<br />
rE Degree<br />
1