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Chapter 3: Research design and methodology Page 49
• it provided convenient data collection instrument that can be completed
and returned easily and
• data transferability required for statistical analysis without the burden of
data entry are possible
• The reliability of the questionnaire is important and it is considered to
be the primary instrument of data collection. It was therefore prepared
with objective of addressing the above stated research questions.
The review of the literature, comments from questionnaire respondents, the
comments of the interviewees and the resulting findings are all analysed and
interwoven in the next chapter. For clarity, the findings are also presented
graphically in Chapter 4.
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