E-commerce - Cape Peninsula University of Technology
E-commerce - Cape Peninsula University of Technology
E-commerce - Cape Peninsula University of Technology
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very dlssaUsfIed 0 0% Ihe purchase _<br />
5 10%<br />
ptoeedures<br />
neither satisfied nor<br />
1 2%<br />
dissaUsfied<br />
provide more details<br />
about_ 12 24%<br />
45 100%<br />
''''' products/services<br />
provide more details..<br />
5 10%<br />
_..... \ about deilvery<br />
23.Would you use the same webslte In future? ........ "'0::::"<br />
reduce cosl <strong>of</strong> delivery - 6 12%<br />
definitely 40 93%<br />
-improve speed <strong>of</strong> _<br />
probebly. 3 7%<br />
11 22%<br />
loadIng<br />
probably nol 0 0% other. Please _<br />
6 12%<br />
definnely nol 0 0% Specify<br />
.,-..1 43 l00"k<br />
.' ,<br />
I ..<br />
Would you recommend this company to a friend,<br />
24.relative orcolleague?<br />
-..... "'ol:::"<br />
.........<br />
definnely 40 91%<br />
possibly. 3 7%<br />
probably not 1 2%<br />
definitely not 0 0% •<br />
''''' 44 100%<br />
I.. .J<br />
I ..<br />
Do you have any suggestions on how the site<br />
1II___<strong>of</strong><br />
25.could be Improved? (Tick as many as possible)• ""'::::-<br />
expand range <strong>of</strong><br />
products<br />
expand availab/lily <strong>of</strong> _<br />
-<br />
products<br />
improve provisions <strong>of</strong><br />
security and privacy<br />
reduce high cost <strong>of</strong> _<br />
total purchase<br />
improve ease <strong>of</strong> use _<br />
<strong>of</strong> the site<br />
easy finding <strong>of</strong> the _<br />
webslte<br />
simplify completing<br />
.........<br />
23 46%<br />
6 12%<br />
10<br />
20%<br />
5 10%<br />
10 20%<br />
B 16%
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