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a tripartite report - Unctad

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146 VOLUNTARY PEER REVIEW OF CLP: A TRIPARTITE REPORT ON THE UNITED REPUBLIC OF TANZANIA – ZAMBIA – ZIMBABWE<br />

seem unacceptable for a regulatory authority with<br />

volved<br />

in dollar terms are relatively small, indicating<br />

that the Commission’s other operations are<br />

being under-funded. There is also need to maintain<br />

highly competitive conditions of services to<br />

avert high staff turnover. Presently, staff salaries in<br />

the Commission are highly competitive, and compare<br />

favourably with other government bodies, including<br />

sector regulatory bodies. What is required<br />

therefore is to reduce the percentage of employment<br />

costs to total expenditure is increased funding<br />

for the Commission for use in other operational<br />

areas, such as advocacy and awareness activities.<br />

<br />

<br />

<br />

<br />

<br />

has had no functioning elevators for many years.<br />

<br />

unless one is in excellent physical position, which<br />

many of the Commission’s clients are not.<br />

<br />

does not encourage visits to the Commission for<br />

the purposes of lodging competition and consumer<br />

complaints, which are core to the Commission’s<br />

operations. While seriously affected competition<br />

complainants might not be deterred by the<br />

location, the location most certainly discourages<br />

individual consumer complainants, particularly ordinary<br />

citizens.<br />

ises<br />

in a government building three years ago,<br />

but has not occupied it because the building<br />

<br />

which are situated along Cairo Road in Lusaka,<br />

are much more easily accessible than the Com-<br />

<br />

<br />

busy street.<br />

It is recommended that the renovation of<br />

<br />

has been offered by the Government be<br />

expedited to enable its speedy occupation.<br />

The Commission has a good information technol-<br />

<br />

connection, with 25 computers connected in the<br />

<br />

It bought another 12 computers in 2012 to replace<br />

old computers and for new staff employed.<br />

The Commission currently has a total of 9 motor<br />

vehicles, of which 5 have been allocated to senior<br />

<br />

are pool vehicles for use in Lusaka, and 2 are for<br />

use in the Copperbelt. Senior management is allocated<br />

vehicles as part of employment contracts.<br />

-<br />

<br />

Commission business.<br />

Zambia is a huge but sparsely populated country.<br />

Air travel is serviced by nine main airports<br />

in seven of the country’s ten Provinces163 , and a<br />

number of other airdromes that are not commercialized<br />

serviced. The major national airline,<br />

Zambia Airways, is no longer operating, and the<br />

privately owned airline, Zambezi Airways, has<br />

also suspended operations. The Zambia Railway<br />

Network comprises Zambia Railway Limited, with<br />

846 kilometres mainline rail lines and 427 kilometres<br />

of branch lines, mostly in the Copperbelt, and<br />

TAZARA Railway linking Zambia with Dar-es-Salaam<br />

in the United Republic of Tanzania, with 891<br />

kilometres of rail lines in Zambia. 164 The internal<br />

rail network in Zambia however only covers three<br />

regions of the country (the Northern Region, the<br />

Central Region, and the Southern Region) 165 . Passenger<br />

services under Zambia Railway Limited<br />

are however only between Kitwe and Livingstone<br />

(Kitwe-Ndola-Kapiri Mposhi-Lusaka-Livingstone,<br />

and back), and under TAZARA Railway<br />

only between Kapiri Mposhi and the border with<br />

the United Republic of Tanzania (Kapiri Mposhi-<br />

Mbeya). 166 Zambia has an extensive road network<br />

totalling over 95 000 kilometres, of which over<br />

25 000 are paved (over 7 000 kilometres being<br />

trunk of main routes), and over 75 000 kilometres<br />

are unpaved (some of the unpaved highways are<br />

grade laterite roads). 167<br />

The most commonly used means of transport in<br />

Zambia, which covers all the remote areas of the<br />

country is therefore road transport.<br />

With only 9 motor vehicles, there is therefore a serious<br />

transport problem in the Commission, which<br />

is affecting the investigation of competition and<br />

consumer cases, as well as the undertaking of advocacy<br />

and awareness campaigns.

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