BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

01.06.2013 Views

In some parts of the world, particularly in East Asia, eye contact can provoke misunderstandings between people of different nationalities. Keeping direct eye contact with a work supervisor or elderly people leads them to assume you are being aggressive and rude. In Japan, it is more common to look at the throat of the other person. In China and Indonesia, the practice is to lower the eyes because direct eye contact is considered bad manners, and in Hispanic culture direct eye contact is a form of challenge and disrespect. In Mediterranean society, men often look at women for long periods of time that may be interpreted as starring by women from other cultures. In some Western cultures the eye to eye contact is considered as positive (advise children to look a person in the eyes). But within USA, African-Americans use more eye contact when talking and less when listening with reverse true for Anglo Americans. This is a possible cause for some sense of unease between races in US. A prolonged gaze is often seen as a sign of sexual interest. In Arab culture, it is common for both speakers and listeners to look directly into each others’ eyes for long periods of time, indicating keen interest in the conversation. The prolonged eye contact shows interest and helps them understand truthfulness of the other person (a person who doesn’t reciprocate is seen as untrustworthy). Movement and body position Kinesics is the study of body movements, facial expressions, and gestures. It was developed by anthropologist Ray L. Birdwhistell in the 1950s. Kinesic behaviors include mutual gaze, smiling, facial warmth or pleasantness, childlike behaviors, direct body orientation, and the like. The body movements way. lateral movements – good communicator. forward / backword movements – action man. vertical movements – man with strong persuasion power Posture can be used to determine a participant’s degree of attention or involvement, the difference in status between communicators, and the level of fondness a person has for the other communicator. Our body postures can create a feeling of warm openness or cold rejection. Studies investigating the impact of posture on interpersonal relationships suggest that mirror-image congruent postures, where one person’s left side is parallel to the other’s right side, leads to favorable perception of communicators and positive speech; a person who displays a forward lean 97

or a decrease in a backwards lean also signify positive sentiment during communication. Posture is understood through such indicators as direction of lean, body orientation, arm position, and body openness. For example, when someone faces us, sitting quietly with hands loosely folded in the lap, a feeling of anticipation and interest is created. A posture of arms crossed on the chest portrays a feeling of inflexibility. The action of gathering up one's materials and reaching for a purse signals a desire to end the conversation. The position of the body gives us the information about the subject’s attitude and emotions. The dominating person will keep the head up, but the inferior will keep the head down. The inclination of the body means the interest, anxiety. Consider the following actions and note cultural differences: o Bowing (not done, criticized, or affected in US; shows rank in Japan) o Slouching (rude in most Northern European areas) o Hands in pocket (disrespectful in Turkey) o Sitting with legs crossed (offensive in Ghana, Turkey) o Showing soles of feet. (Offensive in Thailand, Saudi Arabia 98

In some parts of the world, particularly in East Asia, eye contact<br />

can provoke misun<strong>de</strong>rstandings between people of different nationalities.<br />

Keeping direct eye contact with a work supervisor or el<strong>de</strong>rly people leads<br />

them to assume you are being aggressive and ru<strong>de</strong>.<br />

In Japan, it is more common to look at the throat of the other<br />

person. In China and Indonesia, the practice is to lower the eyes because<br />

direct eye contact is consi<strong>de</strong>red bad manners, and in Hispanic culture<br />

direct eye contact is a form of challenge and disrespect. In Mediterranean<br />

society, men often look at women for long periods of time that may be<br />

interpreted as starring by women from other cultures.<br />

In some Western cultures the eye to eye contact is consi<strong>de</strong>red as<br />

positive (advise children to look a person in the eyes). But within USA,<br />

African-Americans use more eye contact when talking and less when<br />

listening with reverse true for Anglo Americans. This is a possible cause<br />

for some sense of unease between races in US. A prolonged gaze is often<br />

seen as a sign of sexual interest.<br />

In Arab culture, it is common for both speakers and listeners to<br />

look directly into each others’ eyes for long periods of time, indicating<br />

keen interest in the conversation. The prolonged eye contact shows interest<br />

and helps them un<strong>de</strong>rstand truthfulness of the other person (a person who<br />

doesn’t reciprocate is seen as untrustworthy).<br />

Movement and body position<br />

Kinesics is the study of body movements, facial expressions, and<br />

gestures. It was <strong>de</strong>veloped by anthropologist Ray L. Birdwhistell in the<br />

1950s. Kinesic behaviors inclu<strong>de</strong> mutual gaze, smiling, facial warmth or<br />

pleasantness, childlike behaviors, direct body orientation, and the like.<br />

The body movements way.<br />

lateral movements – good communicator.<br />

forward / backword movements – action man.<br />

vertical movements – man with strong persuasion power<br />

Posture can be used to <strong>de</strong>termine a participant’s <strong>de</strong>gree of<br />

attention or involvement, the difference in status between communicators,<br />

and the level of fondness a person has for the other communicator. Our<br />

body postures can create a feeling of warm openness or cold rejection.<br />

Studies investigating the impact of posture on interpersonal relationships<br />

suggest that mirror-image congruent postures, where one person’s left si<strong>de</strong><br />

is parallel to the other’s right si<strong>de</strong>, leads to favorable perception of<br />

communicators and positive speech; a person who displays a forward lean<br />

97

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