BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie
BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie
expressions, eye movements etc. Humans send and interpret such signals. When a person sends a message with conflicting verbal and nonverbal information, the nonverbal information tends to be believed. Consider the example of someone, through a clenched jaw, hard eyes, and steely voice, telling you they're not mad. Which are you likely to believe? What you see or what you hear? Argyle (1988) concluded there are five primary functions of nonverbal bodily behavior in human communication: Express emotions; Express interpersonal attitudes; To accompany speech in managing the cues of interaction between speakers and listeners; Self-presentation of one’s personality; Rituals (greetings). The Facial Expression The face is perhaps the most important conveyor of emotional information. A face can light up with enthusiasm, energy, and approval, express confusion or boredom, and scowl with displeasure. The facial expession includes: a) mimics, knit brows (frawn), wrinkle up forehead, corrugate nose, clench teeth etc. b) smile, that can be recepted from delight to cinism. c) the look, it can communicate love, frendship, sadness, guilty, indiference, hate. While some say that facial expressions are identical, meaning attached to them differs. Majority opinion is that these do have similar meanings world-wide with respect to smiling, crying, or showing anger, sorrow, or disgust. However, the intensity varies from culture to culture. Note the following: 95
o Many Asian cultures suppress facial expression as much as possible. o Many Mediterranean (Latino / Arabic) cultures exaggerate grief or sadness while most American men hide grief or sorrow. o Some see “animated” expressions as a sign of a lack of control. o Too much smiling is viewed in as a sign of shallowness. o Women smile more than men. Eye gaze Eye contact is an event in which two people look at each other's eyes at the same time. It is a form of nonverbal communication and is thought to have a large influence on social behavior. Frequency and interpretation of eye contact vary between cultures and species. The study of eye contact is sometimes known as oculesics. Eye contact can indicate interest, attention, and involvement. Gaze comprises the actions of looking while talking, looking while listening, amount of gaze, and frequency of glances, patterns of fixation, pupil dilation, and blink rate. Eye contact and facial expressions provide important social and emotional information; people, perhaps without consciously doing so, probe each other's eyes and faces for positive or negative mood signs. In some contexts, the meeting of eyes arouses strong emotions. Eye contact is also an important element in flirting, where it may serve to establish and gauge the other's interest in some situations. A 1985 study published in the Journal of Experimental Child Psychology suggested that "3-month-old infants are comparatively insensitive to being the object of another's visual regard". A 1996 Canadian study with 3 to 6 month old infants found that smiling in the infants decreased when adult eye contact was removed. A recent British study in the Journal of Cognitive Neuroscience found that face recognition by infants was facilitated by direct gaze. Other recent research has confirmed the belief that the direct gaze of adults influences the direct gaze of infants. A study by University of Stirling psychologists concluded that children who avoid eye contact while considering their responses to questions had higher rates of correct answers than children who maintained eye contact. One researcher theorized that looking at human faces requires a lot of mental processing, which detracts from the cognitive task at hand. Researchers also noted that a blank stare indicated a lack of understanding. 96
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expressions, eye movements etc. Humans send and interpret such signals.<br />
When a person sends a message with conflicting verbal and nonverbal<br />
information, the nonverbal information tends to be believed. Consi<strong>de</strong>r the<br />
example of someone, through a clenched jaw, hard eyes, and steely voice,<br />
telling you they're not mad. Which are you likely to believe? What you see<br />
or what you hear?<br />
Argyle (1988) conclu<strong>de</strong>d there are five primary functions of<br />
nonverbal bodily behavior in human communication:<br />
Express emotions;<br />
Express interpersonal attitu<strong>de</strong>s;<br />
To accompany speech in managing the cues of interaction<br />
between speakers and listeners;<br />
Self-presentation of one’s personality;<br />
Rituals (greetings).<br />
The Facial Expression<br />
The face is perhaps the most important conveyor of emotional<br />
information. A face can light up with enthusiasm, energy, and approval,<br />
express confusion or boredom, and scowl with displeasure. The facial<br />
expession inclu<strong>de</strong>s:<br />
a) mimics, knit brows (frawn), wrinkle up forehead, corrugate<br />
nose, clench teeth etc.<br />
b) smile, that can be recepted from <strong>de</strong>light to cinism.<br />
c) the look, it can communicate love, frendship, sadness, guilty,<br />
indiference, hate.<br />
While some say that facial expressions are i<strong>de</strong>ntical, meaning<br />
attached to them differs. Majority opinion is that these do have similar<br />
meanings world-wi<strong>de</strong> with respect to smiling, crying, or showing anger,<br />
sorrow, or disgust. However, the intensity varies from culture to culture.<br />
Note the following:<br />
95