BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

- Respectful atmosphere;
- Shared responsibility for team success;
- Appropriate balance of member participation for the task at
hand;
- Acknowledgment and processing of conflict;
- Clear specifications regarding authority and accountability;
- Clear and known decision-making procedures;
- Regular and routine communication and information sharing;
- Enabling environment, including access to needed resources;
- Mechanism to evaluate outcomes and adjust accordingly.
All these elements are determine by an open and effective
communication
When health care professionals are not communicating effectively,
patient safety is at risk for several reasons: lack of critical information,
misinterpretation of information, unclear orders over the telephone, and
overlooked changes in status.
Lack of communication creates situations where medical errors
can occur. These errors have the potential to cause severe injury or
unexpected patient death. Medical errors, especially those caused by a
failure to communicate, are a pervasive problem in today’s health care
organizations.
Effective communications make effective the work of teams;
enhance trust, respect, and collaboration, reduce the risk of medical errors,
increase the parent as well as health professionals satisfaction.
The importance of communication in public health
Public health is the approach to medicine that is concerned with
the health of the community as a whole. Public health is community
health. It has been said that: "Health care is vital to all of us some of the
time, but public health is vital to all of us all of the time."
The three core public health functions are:
1. The assessment and monitoring of the health of communities
and populations at risk to identify health problems and priorities;
2. The formulation of public policies designed to solve
identified local and national health problems and priorities;
3. To assure that all populations have access to appropriate and
cost-effective care, including health promotion and disease prevention
services, and evaluation of the effectiveness of that care.
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