BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

01.06.2013 Views

Table of content Preface……………………………………………………………… 1. Introduction in Behavioral Sciences 1.1.Behavior as a Concept …………………………………….. 1.2.Factors Influencing Human Behavior ……………………... 1.3. Abnormal Behavior ……………………………………….. 2. Behavior and Personality 2.1. Human Personality………………………………………… 2.2. Behavior and Temperament. Temperament Typology……. 2.3. Behavior and Human Somatic ……………………………. 2.4. Jung's Theory of Psychological Types ……………………. 3. Behavior and Society 3.1 The Society and its Structure ……………………………… 3.2. The Concepts of Social Status and Role …………………... 3.3. Health Care as a Social System …………………………… 3.4. The Social Role of Doctors and Patients ………………….. 3.5. Deviations from the Role Obligations in the Doctor-Patient Relationship ………………………………………………. 4. Communication. Definitions and Functions 4.1. What is Communication? …………………………………. 4.2. Communication Process..………………………………….. 4.3. Communication Functions ………… …………………….. 4.4. Communication and Health………………………………... 5. Metacommunication and Cultural Differences 5.1. Metacommunication as Interpretation …………………….. 5.2. Verbal Communication …………………………………… 5.3. Paraverbal Communication ……………………………….. 5.4. Body Language ……………………………………………. 5.5. Extraverbal Communication ……………………………… 5.6. Interaction of Verbal and Nonverbal Communication ……. 5.7. Appearance of Medical Students and Doctors. The Dress Code…………………………………………………………….. 6. Barriers and Cleavages in Communication 6.1. Communication Distorting Factors ….……………………. 6.2. Stereotypes, Stigma and Discrimination ………………….. 6.3 Active Listening…………………………………………… 3 5 6 9 18 27 29 31 38 45 47 50 58 67 73 75 79 81 88 89 93 94 101 105 106 111 117 125

6.4 Barriers and Solutions for an Effective Medical Communication ........................................................................... 7. Behavior and Cultural Contexts 7.1. The Concept of Culture …………………………………… 7.2. Etiquette and Cultural Differences ………………………... 7.3. Conflict - Definition and Resolution ……………………… 7.4. Intercultural Communication………………………………. 8. Health Risk Behaviors and Communication in Risk Conditions. 8.1. Dangerous Factors Determining Appearance of Illness …... 8.2. Risky Health Lifestyles ………………………….………... 8.3. Behavior Change Communication ………………………… 4 129 134 135 137 142 146 147 155

Table of content<br />

Preface………………………………………………………………<br />

1. Introduction in Behavioral Sciences<br />

1.1.Behavior as a Concept ……………………………………..<br />

1.2.Factors Influencing Human Behavior ……………………...<br />

1.3. Abnormal Behavior ………………………………………..<br />

2. Behavior and Personality<br />

2.1. Human Personality…………………………………………<br />

2.2. Behavior and Temperament. Temperament Typology…….<br />

2.3. Behavior and Human Somatic …………………………….<br />

2.4. Jung's Theory of Psychological Types …………………….<br />

3. Behavior and Society<br />

3.1 The Society and its Structure ………………………………<br />

3.2. The Concepts of Social Status and Role …………………...<br />

3.3. Health Care as a Social System ……………………………<br />

3.4. The Social Role of Doctors and Patients …………………..<br />

3.5. Deviations from the Role Obligations in the Doctor-Patient<br />

Relationship ……………………………………………….<br />

4. Communication. Definitions and Functions<br />

4.1. What is Communication? ………………………………….<br />

4.2. Communication Process..…………………………………..<br />

4.3. Communication Functions ………… ……………………..<br />

4.4. Communication and Health………………………………...<br />

5. Metacommunication and Cultural Differences<br />

5.1. Metacommunication as Interpretation ……………………..<br />

5.2. Verbal Communication ……………………………………<br />

5.3. Paraverbal Communication ………………………………..<br />

5.4. Body Language …………………………………………….<br />

5.5. Extraverbal Communication ………………………………<br />

5.6. Interaction of Verbal and Nonverbal Communication …….<br />

5.7. Appearance of Medical Stu<strong>de</strong>nts and Doctors. The Dress<br />

Co<strong>de</strong>……………………………………………………………..<br />

6. Barriers and Cleavages in Communication<br />

6.1. Communication Distorting Factors ….…………………….<br />

6.2. Stereotypes, Stigma and Discrimination …………………..<br />

6.3 Active Listening……………………………………………<br />

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6<br />

9<br />

18<br />

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58<br />

67<br />

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89<br />

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125

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