BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

an easy-to-read version of the leaflet in order to save money. This would
make it more difficult for someone with a learning disability to access the
services and could amount to indirect discrimination.
It is not count as a disability:
Addiction to alcohol, nicotine or any other substance not
prescribed by a doctor. However, damage to health caused by the addiction
may be considered a disability.
High fever.
Certain personality disorders (for example exhibitionism,
voyeurism or a tendency to steal, set fires, or physically or sexually abuse
other people).
Tattoos and body piercing.
6.3. Active Listening
Effective communication is vital for people. If humans wish to
construct good personal or professional relationships, to satisfy their
needs, to accomplish their tasks, goals, desire they must know how to
communicate efficiently. What mean to communicate efficiently? There
are many and different rules of efficient communication in different
settings. But indifferently is communication occurring in personal or
professional, interpersonal or collective setting it has to involve among
other rules active listening in order to be efficient.
The key to receiving messages effectively is listening. Active
listening is an intent to "listen for meaning", and requires more than
hearing words. It requires a desire to understand another human being,
interpret, and evaluate what he or she heard; an attitude of respect and
acceptance, and a willingness to open one's mind to try and see things
from another's point of view.
The ability to listen actively can improve personal relationships
through reducing conflicts, strengthening cooperation and fostering
understanding. True listening requires that we suspend judgment,
evaluation, and approval in an attempt to understand another frame of
reference, emotions, and attitudes. Listening to understand is, indeed, a
difficult task!
When interacting, people often are not listening attentively to one
another. They may be distracted, thinking about other things, or thinking
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