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BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

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taken from the message (instructions for this morning's work versus a plan<br />

of work for 1994). Variation of channels helps the receiver un<strong>de</strong>rstand the<br />

nature and importance of a message.<br />

For instance an oral channel is highly appropriate for such a<br />

message as “Good morning". Writing "GOOD MORNING!" on a<br />

chalkboard in the machine shed is less effective than a warm oral greeting.<br />

On the other hand, a <strong>de</strong>tailed request to a contractor for construction of a<br />

far rowing house should be in writing, i.e., non-oral.<br />

d. Barriers on the context’s level<br />

Barriers on the context level refer to all condition in which<br />

communication occurs. These may be:<br />

Physical (for instance spatial barriers);<br />

Biological (physiological and gen<strong>de</strong>r barriers);<br />

Psychological (emotional, perceptual, cognitive barriers etc)<br />

Social.<br />

Physical barriers:<br />

Physical distractions are the physical things that get in the way of<br />

communication. Examples of such things inclu<strong>de</strong> the telephone, a pick-up<br />

truck door, a <strong>de</strong>sk, an uncomfortable meeting place, and noise.<br />

A supervisor may give instructions from the driver's seat of a pickup<br />

truck. Talking through an open window and down to an employee<br />

makes the truck door a barrier. A person sitting behind a <strong>de</strong>sk, especially if<br />

sitting in a large chair, talking across the <strong>de</strong>sk is talking from behind a<br />

physical barrier. Two people talking facing each other without a <strong>de</strong>sk or<br />

truck-door between them have a much more open and personal sense of<br />

communication. Uncomfortable meeting places may inclu<strong>de</strong> a place on the<br />

farm that is too hot or too cold. Another example is a meeting room with<br />

uncomfortable chairs that soon cause people to want to stand even if it<br />

means cutting short the discussion. Noise is a physical distraction simply<br />

because it is hard to concentrate on a conversation if hearing is difficult.<br />

Biological barriers:<br />

Gen<strong>de</strong>r barriers<br />

There are distinct differences between the speech patterns in a<br />

man and those in a woman. A woman speaks between 22,000 and 25,000<br />

words a day whereas a man speaks between 7,000 and 10,000. In<br />

childhood, girls speak earlier than boys and at the age of three, have a<br />

vocabulary twice that of boys.<br />

114

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