NO. 1 2010 - Securitas

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[left to right] Pinkerton C&I’s Global Supply Chain Security Solutions team: Ericka Aguirre, Stephen Wilson, Carl Roe and Bruce Wimmer. 24 securitas solutions and even everyday citizens to build systems and awareness to prevent terrible acts.” Over the past few years, another wave of progress has begun to help businesses become more profitable and more resilient against risks, going beyond terrorism and theft. Better audits, assessments, and controls for early detection and prevention of criminal acts are combined with programs to reduce inefficiencies in the supply chain. Comments Steve Wilson, Process/Quality Assurance manager with Pinkerton C&I, “When you see container ships lining up in harbors, imagine the billions of dollars that are stuck at sea. Just as goods are perishable, so is time, and so are profits. This is why best practices for continuous quality need to merge with best practices for security.” Brand protection is voluntary from a regulatory standpoint, but mandatory to ensure ongoing success with a customer base. “One major media blow up concerning tainted goods or faulty parts, whether it’s true or not, can be as serious as a real terrorist link to a container shipment connected with your product. Brands are perishable. The one rotten apple spoils the barrel axiom has never been more pertinent than in the world of global supply,” notes Wilson. Continues Roe, “Clearing customs involves your own extensive knowledge of your goods, ranging from point of origin, all the players in the transaction, and real time data systems, accessible by your team. Sweeping away risks involves active participation by your managers, and their ability to influence everyone who touches your products or business systems in any way. The reason that a company qualifies for C-TPAT is because of a comprehensive effort by all.” utilizing the expertise available A longtime customer of Pinkerton C&I’s global supply chain security services is ConAgra Foods, Inc., a diversified international foods company. Best known for leading brands, including Healthy Choice, Chef Boyardee, Egg Beaters, Hebrew National, Hunt’s, Orville Redenbacher’s, PAM, and Banquet, its supply chain is increasingly global, which means that the risk factors to protect its products and brands have escalated. Says Pete Peters, corporate security manager with ConAgra Foods, “We strive to improve all aspects of our business operations to include the integration of our supply chain business partners into our C-TPAT program. To ensure the integrity of our products, ConAgra Foods has implemented a ‘field to fork’ approach to supply chain security, which includes all phases of our international and domestic supply chains. We also work diligently to eliminate tampering, contamination, theft, and gray market diversion of ConAgra Foods products.
3 the core offering y Big Picture Overview Analysis, Supply Chain Security Optimization Consulting, Brand Protection y Compliance & Performance Tools: y Support to meet C-TPAT, FAST, AEO and other international or governmental requirements y ISO 28000 supply chain compliance support y Audit development, review and grading—from point of origin to end point; auditing the auditors y On-site and self assessments of business partners with vulnerability scoring y Risk management of business partners y Background checks of companies & individuals y Experts On Demand to prevent, minimize & diffuse crisis situations y Assessment of current losses, potential losses & actual loss minimization y Continuous Education: e-learning programs for customers & their strategic suppliers y Investigations One small mistake anywhere along the supply chain can result in a monumental recall, for example, and damage to a valuable brand. Global supply chain security is as much about our profitability and our reputation, as it is about a specific problem of a specific moment.” ConAgra Foods has been a certified C-TPAT company since 2003 and gained recognition as a Tier III (highest level from U.S. Customs and Border Protection) company following validation in April 2005. Having a progressive approach to program management, Peters continues, “We not only expect our suppliers and service providers to demonstrate the same commitment to supply chain security, but where they are not already C-TPAT certified by Customs, we ensure the implementation of minimum security requirements by processing our supply chain business partners through a web-based self-assessment followed by on-site C-TPAT security audits. Pinkerton C&I has played an important strategic role in our success at a high level, as well as the ongoing assessments and tracking systems.” “We believe that excellence in supply chain management, which includes security from point of origin to the customers’ homes or businesses, exhibits our firm commitment to their well-being,” concludes Peters. audit structure, & auditing the auditor Wilson is a stickler for audits with a strategy, and audits which are designed to enhance the quality of global supply chain security. “It’s valuable to our customers to meet C-TPAT requirements, and meet governmental standards through their own voluntary efforts,” says Wilson, “but, a welldesigned audit process should be much more than this. When a wide range of individuals score well on our audits (and their partners too), their bottom line scores the best.” Pinkerton C&I Director of Operations Eric Davis-Fernald WWW.securitasinc.coM 25
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NO. 1 2010 - Securitas

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