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NO. 1 2010 - Securitas

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<strong>Securitas</strong> USA Officers<br />

Louis Sitzman [left] and<br />

Alan Perry regularly conduct<br />

perimeter patrols of the<br />

Liberty Center complex.<br />

16<br />

securitas solutions<br />

specialized instruction on dealing<br />

with protesters and reporting<br />

potential terrorist activity.<br />

long days<br />

<strong>Securitas</strong> USA provided 4,200<br />

additional hours of service to 23<br />

Pittsburgh-area clients during<br />

the G-20 Summit. Because of<br />

the need for additional coverage<br />

and the uncertainty of whether<br />

they could commute to and<br />

from their worksites, officers<br />

planned to work 12-hour shifts.<br />

“Our officers at some locations<br />

prepared to stay through the entire<br />

two-day period, if necessary,”<br />

says Glaze. “Clients helped with<br />

arrangements, and we delivered<br />

‘emergency kits’ of food, water<br />

and other necessities to the sites.”<br />

In the downtown “red zone” area,<br />

<strong>Securitas</strong> USA officers provided<br />

access control and patrol services<br />

at the Liberty Center, a Forest City<br />

Enterprises property comprised<br />

of a 27-floor high-rise commercial<br />

building, a 27-story Westin hotel<br />

where several international delegations<br />

stayed, and a concourse<br />

of retail shops. Access to the<br />

commercial buildings was limited<br />

to one entrance, and parking<br />

garages and perimeter areas<br />

of the complex were patrolled<br />

around-the-clock. <strong>Securitas</strong> USA<br />

control room officers continuously<br />

monitored the loading docks,<br />

HVAC and fire systems.<br />

“Despite transportation difficulties,<br />

all the officers arrived on<br />

time and with a great attitude,”<br />

Williams says. “Everyone worked<br />

together to help ensure the safety<br />

of our building and tenants.”<br />

At Verizon’s downtown location,<br />

the <strong>Securitas</strong> USA team that<br />

provides building entry services at<br />

the high-rise building was supplemented<br />

with additional officers<br />

who strictly controlled access and<br />

hand-checked all ID badges and<br />

packages. Ground-floor windows<br />

of the building were covered with<br />

plywood and access was restricted<br />

to one entrance.<br />

“All of the <strong>Securitas</strong> USA officers<br />

knew their roles and were<br />

vigilant,” says Gene Verdino,<br />

Verizon’s manager of security,<br />

who is responsible for guard<br />

services. “They helped provide<br />

additional protection that we<br />

needed on short notice, and<br />

we had no incidents.”<br />

In the middle of the action were<br />

four <strong>Securitas</strong> USA officers<br />

embedded with KDKA-TV<br />

film crews during the Summit<br />

week. Officers traveled with the

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