NO. 2 2011 - Securitas

In 1663 Sir William Hilton, aboard the good ship
“Adventure,” reported that tall pines, majestic oaks, fertile
soil and ideal growing conditions existed on a 12-mile-long
island off the coast of the New World. Sailors named the
island’s port, Hilton Head, and within a few years, English
settlers had established large plantations on the island and
surrounding areas to grow indigo and cotton.
Developers kept that history in mind as
tracts of land were converted to residential
housing beginning in the 1950s. Today,
carefully planned “plantation” developments remain
a distinctive feature of Hilton Head Island, where
35,000 permanent residents host more than two
million visitors each year.
Securitas USA is the leading provider of contract
security services for the private plantation communities
on Hilton Head Island and beyond, offering a
wide range of residential services.
stringent access control
“We consider Securitas USA services to be an
extension of the amenities we provide,” says Jill
Cox, assistant to the general manager of Moss
Creek, a private golf, tennis, boating and equestrian
community of about 1,000 residences. “The officers
are our goodwill ambassadors, and at the same
time, they know what questions to ask visitors and
what to look for in vehicles.”
A Securitas USA visitor management system is
used at Moss Creek to document arrival times and
print passes for all visitors and contractors, usually
based on residents’ online pre-notification of who
they are expecting and when. Daily or annual fees
are collected from contracting companies that work
in the development, and the visitor management
system indicates whether the fee has been paid or
if payment is due. Vehicle license plates, as well as
each contractor’s driver’s license information and
photograph, are scanned and stored in the system,
and can be quickly recalled for subsequent authorization
and access. Daily activity logs, patrol officer
reports, revenue tracking, and lists of visitors and
contractors on the property are easily compiled
and printed.
In addition to around-the-clock staffing of the
Moss Creek security gatehouse, Securitas USA
officers patrol the 1,068-acre development and
maintain a security presence at the community’s
marina and waterfront swimming complex.
Securitas USA’s gatehouse officer also remotely
controls access to Moss Creek’s new fitness center,
denying entry to anyone without a fitness card
indicating approval to be there.
“The responsiveness and professionalism of
(Securitas USA Site Manager) Randy Connelly and
his staff are outstanding and very much appreciated
in this community,” adds Cox. “They are respected
by our residents and their friendly demeanor is
welcoming to guests, renters and prospective
homeowners.”
experienced law enforcement
At Del Webb’s Sun City development in Beaufort
County, SC, a gated community of more than
7,000 rooftops and over 13,000 residents,
Securitas USA uses the visitor management system
to help control access and document more than
(Left page) Securitas USA
Officer Barbara Youmans
greets residents and guests
at Moss Creek, a private
golf, tennis, boating and
equestrian community near
Hilton Head Island.
WWW.SecuritaSinc.com 7