NO. 2 2011 - Securitas

Despite the turbulent real estate market, luxury high-rise
living along San Diego’s waterfront has enduring appeal.
A building in a desirable location offering the right finishing
touches, unrivaled amenities and superior services quickly
attracts discerning buyers.
of Service
That is the case for Bayside at the Embarcadero,
a 232-unit high-rise condominium and
townhouse community featuring expansive
views and a location in the heart of San Diego’s
vibrant downtown. Since completion of the complex
in June 2009, nearly all of the units have been sold
at prices ranging from $500,000 to $3.2 million.
“This property is the nicest in the area, with
the best amenities,” says Kingsley McLaren,
general manager of Bayside at the
Embarcadero. “When you complement
that with an attentive and responsive
staff, it really distinguishes the property.”
The 36-story building features a
conference room, wine-tasting lounge,
screening room, pool, spa, outdoor grilling
area, sauna, steam room and fitness
center, as well as 24/7 concierge and
door service provided by Securitas USA.
“We call the Securitas officers ‘attendants,’
even though they obviously provide a
security presence,” explains McLaren.
“Their role is to help control access, and
also to facilitate and assist with a range of
residential services.”
concierge service
Front desk attendants use SecureConcierge, a
turn key online platform, to provide high quality,
full-service concierge services to residents and
guests around the clock. Through a customized
dashboard, SecureConcierge offers immediate
access to event calendars, local activities, and
dining and entertainment opportunities. In addition,
attendants use the system to quickly document
services, register guests and communicate with
residents, including notification of package, laundry
Securitas USA Kiosk Attendant
José Romoro (far left) assists
residents and guests at the
Bayside at the Embarcadero
lobby and parking entrances.
Front desk attendant, David
Ramirez (above) uses
SecureConcierge to quickly
document services, register
guests and communicate
with residents.
WWW.SecuritaSinc.com 19