18 securitas solutions A High Level
Despite the turbulent real estate market, luxury high-rise living along San Diego’s waterfront has enduring appeal. A building in a desirable location offering the right finishing touches, unrivaled amenities and superior services quickly attracts discerning buyers. of Service That is the case for Bayside at the Embarcadero, a 232-unit high-rise condominium and townhouse community featuring expansive views and a location in the heart of San Diego’s vibrant downtown. Since completion of the complex in June 2009, nearly all of the units have been sold at prices ranging from $500,000 to $3.2 million. “This property is the nicest in the area, with the best amenities,” says Kingsley McLaren, general manager of Bayside at the Embarcadero. “When you complement that with an attentive and responsive staff, it really distinguishes the property.” The 36-story building features a conference room, wine-tasting lounge, screening room, pool, spa, outdoor grilling area, sauna, steam room and fitness center, as well as 24/7 concierge and door service provided by <strong>Securitas</strong> USA. “We call the <strong>Securitas</strong> officers ‘attendants,’ even though they obviously provide a security presence,” explains McLaren. “Their role is to help control access, and also to facilitate and assist with a range of residential services.” concierge service Front desk attendants use SecureConcierge, a turn key online platform, to provide high quality, full-service concierge services to residents and guests around the clock. Through a customized dashboard, SecureConcierge offers immediate access to event calendars, local activities, and dining and entertainment opportunities. In addition, attendants use the system to quickly document services, register guests and communicate with residents, including notification of package, laundry <strong>Securitas</strong> USA Kiosk Attendant José Romoro (far left) assists residents and guests at the Bayside at the Embarcadero lobby and parking entrances. Front desk attendant, David Ramirez (above) uses SecureConcierge to quickly document services, register guests and communicate with residents. WWW.SecuritaSinc.com 19