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Etude des marchés d'assurance non-vie à l'aide d'équilibres de ...

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tel-00703797, version 2 - 7 Jun 2012<br />

Chapitre 1. Sur la nécessité d’un modèle <strong>de</strong> marché<br />

The two previous sections <strong>de</strong>monstrate that GLMs are easy to implement, but care on the<br />

variable selection and appropriate data are nee<strong>de</strong>d to ensure reliable outputs. In this section,<br />

we show how incorporating new key variables in the GLM regression substantially improves the<br />

lapse rate predictions in the different premium scenarios. The rebate level partially reveals<br />

the agent or the broker actions on the customer <strong>de</strong>cisions, while the use of market proxies<br />

illustrates how <strong>de</strong>cisive the competition level is when studying customer price-sensitivity.<br />

In conclusion, the GLM methodology, when used on appropriate data, fulfills the initial<br />

objective to <strong>de</strong>rive average lapse rate prediction taking into account individual features. Furthermore,<br />

using the predicted lapse rate values of GLMs, it has been easy to i<strong>de</strong>ntify customer<br />

segments, which react differently to premium changes. The back-fit of the GLMs on the i<strong>de</strong>ntified<br />

populations is correct. At a customer segment level, GLMs provi<strong>de</strong> a fair estimate of<br />

lapse rate and price sensitivity for reasonable premium changes. But at a policy level, we<br />

think lapse predictions should be treated carefully.<br />

1.5 Testing asymmetry of information<br />

Asymmetry of information occurs when two agents (say a buyer and a seller of insurance<br />

policies) do not have access to the same amount of information. In such situations, one of<br />

the two agents might take advantage of his additional information in the <strong>de</strong>al. Typically, two<br />

problems can result from this asymmetry of information : adverse selection and moral hazard.<br />

In insurance context, moral hazard can be observed when individuals behave in risker ways,<br />

when they are insured. Insurers cannot control the policyhol<strong>de</strong>r’s actions to prevent risk.<br />

Adverse selection <strong>de</strong>picts a different situation where the buyer of insurance coverage has a<br />

better un<strong>de</strong>rstanding and knowledge of the risk he will transfer to the insurer than the insurer<br />

himself. Generally, the buyer will choose a <strong>de</strong>ductible in his favor based on its own risk<br />

assessment. Hence, high-risk individuals will have the ten<strong>de</strong>ncy to choose lower <strong>de</strong>ductibles.<br />

Adverse selection is caused by hid<strong>de</strong>n information, whereas moral hazard is caused by hid<strong>de</strong>n<br />

actions.<br />

Joseph Stiglitz was awar<strong>de</strong>d the Nobel price in economics in 2001 for his pioneer work<br />

in asymmetric information mo<strong>de</strong>lling. In insurance context, Rothschild and Stiglitz (1976)<br />

mo<strong>de</strong>ls the insurance market where individuals choose a “menu” (a couple of premium and<br />

<strong>de</strong>ductible) from the insurer offer set. Within this mo<strong>de</strong>l, they show that high-risk individuals<br />

choose contracts with more comprehensive coverage, whereas low-risk individuals will choose<br />

higher <strong>de</strong>ductibles.<br />

1.5.1 Testing adverse selection<br />

The topic is of interest when mo<strong>de</strong>lling customer behaviors, since a premium increase<br />

in hard market cycle phase, i.e. an increasing premium trend, may lead to a higher loss<br />

ratio. In<strong>de</strong>ed if we brutally increase the price for all the policies by 10%, most of high-risk<br />

individuals will renew their contracts (in this extreme case), while the low-risk will just run<br />

away. Therefore the claim cost will increase per unit of sold insurance cover.<br />

In this paper, we follow the framework of Dionne et al. (2001), which uses GLMs to<br />

test for the evi<strong>de</strong>nce of adverse selection ∗ . Let X be an exogenenous variable vector, Y an<br />

∗. Similar works on this topic also consi<strong>de</strong>r the GLMs, see Chiappori and Salanié (2000) and Darda<strong>non</strong>i<br />

and Donni (2008).<br />

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