Administration Manual - B.E.S.T. Undertaking.

The entire area of operation of the Undertaking is divided into 3 zones viz. –
City, Eastern Suburb & Western Suburb. Each zone is placed under Dy Chief Security Officer.
Two/Three depots/premises are grouped together and termed as a Division and placed under the
charge of SSOs/SOs/ASOs.
SECURITY FUNCTIONS & ARRANGEMENT :
Normally security functions consist of protecting and guarding the properties of the
Undertaking from all kinds of loss such as theft, pilferage, fraud, fire, waste and other forms of
damage. Security functions also include gate control, patrolling of premises, fire prevention, detection
and fighting, search of personnel, their belongings and vehicles, investigations of losses when they
occur.
The above duties are carried out as follows:
1. a) PROTECTION OF PROPERTY AGAINST THEFT:
All premises are manned by the Staff of the Security Dept., who regulate entry and exit and
carry out surveillance within the premises by patrolling the area.
No material is allowed to leave the premises unless the same is accompanied by Gate Pass and
is checked by the Security Staff.
b) PROTECTION OF CASH :
The personnel of the Armed Guard Section guard the cash in all the Ticket & Cash Depts.and
also accompany cash vans when the cash is transferred from place to place viz. Depots to Central
Cash Room and vice-versa Banks and vice-versa Cash Collection Centres to Cash Dept.
c) PROTECTION AGAINST FRAUD/MISAPPROPRIATION:
The cases of fraud/misappropriation are initially investigated by the Officers of Security Dept.
and later on handed over to the local Police Station/Crime Branch.
d) PROTECTION AGAINST FIRE :
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