Administration Manual - B.E.S.T. Undertaking.

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during disputed period. With the help of documents such as Ledger,
‘E’ units statement, MRA copy of defective meter. The postings of
Debit/Credit notes amounts in the ledger is verified by staff of Audit
Department to ensure that correct amount is debited/credited to the
appropriate account.
8.9. Amendment of Electronics Meter:
Checking of Amendment Bills of Electronics Meter prepared by
Energy Audit Department:
Scrutiny of proposals received from Energy Audit Department
regarding Amendment of Bills of defective Electronics Meter is carried
out by Consumers Audit Section. Amendment of Electronics Meter is
prepared due to various defects of meter such as –
a) Burnt Meter.
b) Display Defect
c) RTC Defective
d) Maker Number Discrepancy
e) Meter Found Fast/Slow during site testing.
f) High Bill Complaints.
g) Stopped Meter.
h) Rise/Drop in consumption for a considerable period.
The proposal is submitted in the form of disputed and non-disputed
periods of defective meter. The amendment period and base period is
also given in the proposal. The meters having C-2 Tariff in which both
Kwh and RkVah units are considered depending on Power Factor
maintained by the consumer.
The proposal for amendment of bills prepared by Energy Audit
Department is scrutinized with the help of following documents.
1) Ledger Account of consumer.
2) ‘E’ units statement.
3) Laboratory Test Report of Defective Meter.