Administration Manual - B.E.S.T. Undertaking.

These Registers are scrutinized to ensure that every meter connected by the
Distribution and Commercial Department is billed under particular account by the
Consumers Department.
The Distribution and Commercial Department sends connections
orders for meters connected to the Consumers Department for opening
accounts for billing purposes, after having noted the same in their
Register. The Consumers Department after considering the area where
the Supply is connected and the nearest account number, allots a
specific account number and opens an account. The duplicate copy of
the connection is sent by the Consumers Department to the
Distribution and Commercial Department by noting on it the account
number. The Distribution and Commercial Department makes an
entry of the new account number in the register against the connection
order. The two Registers are compared to verify that –
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1) all the connection orders appearing in the Register of the
Distribution and Commercial Department are reflected in the
Register of the Consumers Department;
2) account numbers are opened in all cases and
3) entries in both the Registers are complete.
Cases where accounts have not been opened even after a lapse of 3
months are reported to the Consumers Department for necessary
action.
8.7.17 Checking of Connection Orders with reading folio:
Connection orders filed with the Consumers Department are verified with Reading
Folios so as to ascertain that for every meter connected, accounts have been opened for
purposes of electric supply billing. This is very important as non-opening of an
account may result in appreciable loss of revenue to the Undertaking.
All particulars such as tariff, class of premises, meter rent, meter size
etc. as mentioned on the connection order are verified with the Reading
Folios, 25% test check is carried in case of residential accounts while
commercial and special accounts are verified 100%.