Administration Manual - B.E.S.T. Undertaking.

853
existing practice of adjusting the excess amount through subsequent
Electricity bills should be continued.
If the excess amount recovered is large enough and cannot be adjusted
against the average of 6 monthly billing of the Electricity consumed by
the consumer, then the excess amount should be refunded to the
Consumer by preparing bill voucher.
The bill voucher should be audited and released for payment to the
consumer after verifying the details of credit lying in the accounts of
the consumer and sanctioning authority for refund of excess amount
lying as a credit balance.
8.7.13.5 Refund Bills in respect of Meter Connection fee, service line
charges:
These bills are initiated by Distribution & Commercial Department for the following:
(a) Refund of Meter connection fee when the work is not carried out
for non-compliance with our requirements. These bills are
passed on the strength of certification that no work is carried out
by the department. However, a test check in some cases of
connection order is made.
(b) Refund of service line charges:
These bills are initiated to refund excess service line charges. The
actual cost of laying service is deducted from the service line charges
obtained as per certificate. While checking the above refund bills, the
following point, common to all, are noted:
All the connected papers, deposit receipt, etc. are stamped ‘Entered
in Bill’ to avoid second presentation and consequent double payment.
8.7.14 Checking of Revenue Stamp Recoupment Bills:
The Consumers Department maintains a permanent imprest advance for revenue
stamps for use by the Cash Receiving Clerks, Bill Collectors and Mobile Cash Van
Clerk, when issuing receipts over Rs.5,000/- as required by statute. Imprest is
recouped every fortnight by initiating a recoupment bill. A Stamp Register is
maintained by the Consumers Department in which are recorded date-wise the number
of Revenue Stamps used by each Cash Clerk, Bill Collector, and Mobile Cash Van