Administration Manual - B.E.S.T. Undertaking.

(b) Class of premises and purpose of supply.
(c) Connected load.
(d) Security Deposit.
(e) Meter Number, size of meter and meter rent.
(f) Dates of installation and connection of meter.
(g) Initial reading of meter.
(h) Tariff.
Dates of disconnection and removal of Meter and incoming reading are
also checked from the Meter Removal Slip.
8.7.8 Checking of Outstanding Debit Slips:
A consumer whose supply is disconnected and whose meter is not reconnected is
required to clear his arrears within 15 days. On failing to do so, a meter removal
advice is sent by Consumers Department to the Distribution and Commercial
Department, An Outstanding Debit Slip is prepared for the amount shown as arrears in
the ledger and simultaneously a ‘Final Bill’ incorporating this amount is sent to the
party.
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(i) Arrears is created within one month of the receipt of meter
removal advice;
(ii) Outdoor staff of the Consumers Department make efforts
within a period of 15 days from the date of creation of Arrears
for recovery of Arrears and they return the papers to the
Recovery Clerk;
(iii) Arrears Recovery Clerk thereafter pursues recovery by an
official letter followed by a final notice;
(iv) In all cases, which are not settled within a period of 3
months after creation of Arrears, Notices are sent in cases,
where major Arrears amounts is involved. If there is no
response within reasonable time after the notice of such
cases, where major arrears amount is involved, these
cases are put up to the BEST Committee for their approval
to file suits in a Court of Law as required under Section
517(1)(h) of the Mumbai Municipal Corporation Act.
Outstanding Debit Slips are verified with the Disconnected Consumer
Ledgers. While verifying, attention is particularly paid to ensure that
there is no delay in disconnection of supply or delay in creation of