Administration Manual - B.E.S.T. Undertaking.

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and hygienic conditions. The Panel of Heads of Department
appointed by GM, visits every installations during the year.
The Panel Members get first hand information of the
problems, issues and grievances during their visits. Some of
them are solved on the spot. These visits help for upward
and downward communications between the staff and the
Management. On the basis of ranking/rating given by the
Panel amongst the Depots/Workshops (which includes
Engineering, Traffic and Receiving Stations and other
Administrative Departments), two Good Housekeeping
Rotating Trophies and nine Merit Certificates are awarded
every year. These Rotating Trophies and Merit Certificates
are awarded to the winners during the function on 26 th
January on the eve of Republic Day at Backbay Depot at
the hands of Hon’ble Chairman, BEST Committee/ Hon’ble
G.M.
Activities of Good Housekeeping Schemes
1. Initiating a proposals,
2. Intimation of dates to panel members,
3. Correspondence with various Heads of Departments