Administration Manual - B.E.S.T. Undertaking.

1577
The Public Relations Department also receives complaints/suggestions
directly. These are registered in the Public Relations Department. Then they are
sent to the department concerned for necessary action.
The Public Relations Department also receives complaints/suggestions over
the telephone. Again, these letters are recorded in a separate register and sent to the
concerned department for necessary action. The reply to any complaint is generally
sent.
Imprest Cash:
GM’s administration sanction has been obtained for Imprest Cash of Rs. 5,000/- to PRO
Department, Colaba. Reimbursement of expenditure incurred in respect of Tea and Snacks bills,
Brown Paper Envelope size 14x10, Camel Gum Bottle, Computer Ribbon is paid through this
Imprest Cash. It is also used for meeting the expenses incurred for paying subscription for
newspapers. Proper account of Imprest Cash amount is maintained by the department.
Maintenance of various registers and preparation of statement thereof.
1) To maintain the Inventory Register of our department
2) To maintain the Leave Record of Officers and Staff.
3) To maintain the Meal Allowance Register.
4) To maintain the S. R. File of employees.
5) To maintain Outdoor Register.
6) To maintain office file record.
7) To maintain Administration Register.
Miscellaneous Work: