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Administration Manual - B.E.S.T. Undertaking.

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PASS ON INFORMATION TO THE FOLLOWING<br />

1<br />

2.<br />

3.<br />

4.<br />

5.<br />

6.<br />

7.<br />

9.<br />

10.<br />

General Manager/Chairman<br />

Chief Security and Vigilance Officer<br />

Addl. General Manager<br />

Traffic Control<br />

Police<br />

Fire Brigade<br />

Medical Officer<br />

Bomb Disposal Squad<br />

Dog Squad<br />

ATTENTION WHILE ATTENDING TELEPHONE<br />

1.<br />

2.<br />

3.<br />

4.<br />

5.<br />

6.<br />

7.<br />

8.<br />

A -<br />

B -<br />

Ensure you always obtain the following information from the bomber.<br />

Who is calling?<br />

Where is the bomb placed?<br />

When is the bomb set to go?<br />

How do you get rid of it?<br />

What does it look like?<br />

What kind of a bomb is it?<br />

Where are you calling from?<br />

Why are you doing this?/ intention.<br />

Simultaneously also observe and note :<br />

Callers voice :<br />

slow, excited, disguise, laughter broken, normal, fmiliar, distinct rapid, loud, crying, nasal, deep sincere.<br />

Back-ground noise :<br />

Street, Airport, P.A. System, Factory, Station, Office, Booth, Poultry,<br />

Market.<br />

1042

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