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R+V Versicherung AG Annual Report

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Provision for IT risks:<br />

In the IT area, the security of programs and<br />

data and the ability to ensure ongoing operations<br />

is guaranteed by comprehensive<br />

access controls and safety precautions.<br />

A particular risk would be the partial or<br />

complete failure of the IT systems. The <strong>R+V</strong><br />

Group has made provisions against this by<br />

establishing two separate data centers,<br />

each with special access protection, sensitive<br />

fire protection measures and a secure<br />

power supply based on emergency power<br />

generators. A defined restart procedure to<br />

be used in the event of a disaster is tested<br />

for its effectiveness in exercises on a regular<br />

basis. Data is stored in different <strong>R+V</strong><br />

buildings in high security areas as well as at<br />

additional external locations. The telecoms<br />

infrastructure has been designed with a<br />

high level of redundancy, both internally<br />

within buildings and with regard to external<br />

network access.<br />

Quality assurance for the IT systems is<br />

provided by way of established problem<br />

and change management processes. All<br />

events of relevance to services are recorded<br />

and tracked in accordance with their<br />

significance. Current topics are dealt with in<br />

daily conferences and allocated processing<br />

priority. Monthly service control meetings<br />

attended by all IT division heads are held to<br />

escalate problems and take countermeasures<br />

when fixed thresholds in relation to<br />

system availability and response times are<br />

exceeded.<br />

28<br />

Risk provisions for major projects and<br />

investments:<br />

The <strong>R+V</strong> Group has laid down binding procedures<br />

for the planning and implementation<br />

of projects and investments. In line with<br />

these specifications, an investment committee<br />

regularly examines major projects and<br />

investments, paying particular attention to<br />

events, problems and (counter)measures,<br />

as well as adherence to budgets. Necessary<br />

changes are implemented immediately.<br />

These are also coordinated with the risk<br />

conference committee.<br />

Summary of the risk situation<br />

The instruments and methods of analysis<br />

outlined here show that <strong>R+V</strong> <strong>Versicherung</strong><br />

<strong>AG</strong> has a comprehensive system that satisfies<br />

the risk identification and analysis<br />

requirements needed for efficient risk management.<br />

To date, it has not identified any<br />

developments that could have a material<br />

long-term effect on the Company’s net<br />

assets, financial position and results of<br />

operations.

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