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Jayne Mitchell, ANP-BC<br />

Nurse Practitioner, Congestive Heart Failure<br />

Manager: Judi Workman<br />

Jayne’s extraordinary efforts have led to improved patient<br />

outcomes that have afforded OHSU recognition on both<br />

local and national levels. Her approach, which focuses on<br />

identification <strong>of</strong> high risk patients, standardized education<br />

across all settings, reliance on community partners and<br />

utilization <strong>of</strong> available resources has led to decreased<br />

readmission rates in this most vulnerable <strong>of</strong> patient<br />

populations.<br />

For <strong>the</strong> most acutely ill congestive heart failure (CHF)<br />

patients in our community, Jayne established a relationship<br />

I am honored and feel humbled to receive this award.<br />

I have been at OHSU for 2 ½ years and each day I am<br />

impressed by <strong>the</strong> energy level and excitement I see<br />

for continued learning and innovation. I am in awe<br />

<strong>of</strong> <strong>the</strong> intelligence, innovation, and compassion that<br />

is demonstrated everyday throughout <strong>the</strong> hospital<br />

and clinics at all levels.<br />

What a great place to keep learning! Every change<br />

implemented for our heart failure patients is <strong>the</strong><br />

result <strong>of</strong> someone asking if we “could” and “should” do something different. I have never once heard “that is <strong>the</strong> way we<br />

do it here”. For example, when we realized our patients didn’t understand basic concepts <strong>of</strong> heart failure selfmanagement,<br />

it was <strong>the</strong> nurses that led <strong>the</strong> way- fine tuning what <strong>the</strong> education should be. The nurses were <strong>the</strong> ones<br />

who came up with <strong>the</strong> concept <strong>of</strong> daily teaching and teach back. I am and always will be <strong>the</strong>ir cheerleader.<br />

Every positive change in this program is <strong>the</strong> result <strong>of</strong> hard work from many people, not one person. The providers,<br />

nurses, and staff who care for <strong>the</strong> patients are constantly asking <strong>the</strong>mselves “What can we do to make this patient<br />

succeed at home?” We also have excellent community partners (<strong>the</strong> Area <strong>of</strong> Aging and Care Oregon), as well as <strong>the</strong> hard<br />

work and support from our outpatient clinics (Cardiology, Family Practice and Internal Medicine).<br />

I feel that it is a privilege to work at OHSU. I am truly fortunate to be surrounded by such a great force.<br />

Jayne Mitchell<br />

The Advanced Practice category is described as<br />

“a role-based advanced practice nurse (CNS, NP, Midwife or RN Anes<strong>the</strong>tist) who exhibits excellence in providing care.<br />

This nurse is a leader and guides practice in <strong>the</strong> advanced practice role.“

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