of the Year
of the Year
of the Year
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Lisa Bloker, BSN, RN<br />
RN/Care Coordinator, Digestive Health Center<br />
Manager: Meagan Schuette<br />
Lisa Bloker is described as “<strong>the</strong> connector, <strong>the</strong> glue” that<br />
holds <strong>the</strong> esophageal team toge<strong>the</strong>r. Her extraordinary<br />
knowledge <strong>of</strong> her patients means that she is <strong>of</strong>ten looked<br />
upon as a resource for residents, surgeons, and ancillary<br />
staff members to answer questions about patient<br />
histories, insurance status, and any social issues that need<br />
to be considered before, during, or after <strong>the</strong> patients'<br />
surgeries. As care coordinator for eight years, she is<br />
confident with <strong>the</strong> expertise <strong>of</strong> a seasoned veteran.<br />
As care coordinator, Lisa assists patients and families as<br />
<strong>the</strong>y navigate through <strong>the</strong> OHSU health care system, and<br />
<strong>the</strong>n coordinates discharge planning back to <strong>the</strong> patients’<br />
referring providers and community.<br />
Lisa is instrumental to coordinating <strong>the</strong> service’s bi-weekly<br />
multidisciplinary care conference for esophageal<br />
malignancies. She develops educational material for <strong>the</strong><br />
patients, teaches <strong>the</strong>m preoperative care, and provides<br />
love, compassion, and understanding to each interaction.<br />
Lisa is involved in role development and process<br />
improvement, both with <strong>the</strong> Patient Care Team Model in<br />
<strong>the</strong> Digestive Health Center (which includes <strong>the</strong> phone<br />
operators, schedulers, medical assistants and nurse), as<br />
well as development <strong>of</strong> <strong>the</strong> new care coordination role for<br />
<strong>the</strong> ambulatory pr<strong>of</strong>essional nurse. Lisa works closely<br />
with <strong>the</strong> ambulatory pr<strong>of</strong>essional practice leader and<br />
o<strong>the</strong>r care coordinators within ambulatory care to ensure<br />
that nursing is involved with <strong>the</strong> planning phases <strong>of</strong> this<br />
important role.<br />
Lisa contributes to OHSU’s discovery mission through<br />
involvement in GERD research. She accompanies <strong>the</strong><br />
patients to <strong>the</strong> OR when required to assist with<br />
interrogation <strong>of</strong> gastric stimulators, and follows patients in<br />
<strong>the</strong> ambulatory setting to determine success or failure <strong>of</strong><br />
<strong>the</strong> procedure.<br />
Lisa helped to lead many attending physicians, residents,<br />
and fellows through <strong>the</strong> transition to Epic and OpTime<br />
electronic health records, with great willingness to teach<br />
how to use <strong>the</strong> system to its fullest.<br />
Lisa uses <strong>the</strong> pr<strong>of</strong>essional nursing model to impact patient<br />
outcomes and is lauded for her abilities to work side by<br />
side with <strong>the</strong> medical model.<br />
The Clinical Care category is described as “a nurse who demonstrates excellence as a practitioner <strong>of</strong> direct care delivery in<br />
any clinical setting. This practitioner directs and manages care in a <strong>the</strong>rapeutic manner to inspire o<strong>the</strong>rs to transform,<br />
and to transform practice."