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ERP Solutions of SSA Global

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<strong>SSA</strong> <strong>Global</strong><br />

Arvind Verma 27<br />

Parikshit Kanse 16<br />

Snigdha Kotnala 19<br />

Avisek Bhattacharyya 53


About<br />

<strong>SSA</strong> <strong>Global</strong>, Headquartered in Chicago, provides enterprise s<strong>of</strong>tware for functions<br />

including accounting, asset management, planning and scheduling, and supply<br />

chain management.<br />

<strong>SSA</strong> also <strong>of</strong>fers business process management s<strong>of</strong>tware, as well as services such<br />

as consulting, integration, and platform migration.<br />

<strong>SSA</strong>'s products include industry-specific applications for markets such as<br />

automotive, consumer packaged goods, pharmaceutical, chemical, and consumer<br />

electronics.<br />

The company's investors include General Atlantic Partners and Cerberus Capital<br />

Management.


⎫ <strong>SSA</strong> <strong>Global</strong> has 121 worldwide <strong>of</strong>fices<br />

⎫ Serves more than 16,000 customers<br />

About<br />

⎫ Customers represent market-leading companies in over 90 countries.<br />

⎫ <strong>SSA</strong>’s average contract selling price is around $250,000<br />

⎫ Ranks 2nd in Enterprise applications market<br />

⎫ Aug 2003 – April 2004 Sales (mil.) $462.2<br />

⎫ Sales Growth over comparable period in last FY 126%


Acquisitions<br />

<strong>SSA</strong> <strong>Global</strong> has acquired several enterprise s<strong>of</strong>tware companies since<br />

April 2001.<br />

April 2001 Max International<br />

April 2002 InterBiz Product Group (from Computer Associates)<br />

Dec. 2002 Infinium S<strong>of</strong>tware<br />

June 2003 Ironside Technologies<br />

July 2003 Elevon<br />

July 2003 Baan<br />

Dec. 2003 EXE Technologies, Inc.<br />

June 2004 Arzoon, Inc.<br />

July 2004 Marcam


Verticals Served by <strong>SSA</strong> <strong>Global</strong><br />

Aerospace & defense<br />

Automotive supply<br />

Business services<br />

Chemicals<br />

Consumer packaged goods<br />

Engineering & industrial equipment<br />

Financial services<br />

General process manufacturing<br />

Government & education<br />

Healthcare<br />

High-tech & electronics<br />

Hospitality & gaming<br />

Medical products, devices & equipment<br />

Pharmaceuticals & biologicals<br />

Retail


<strong>SSA</strong> <strong>Solutions</strong><br />

⎫ Customer Relationship Management<br />

⎫ sales management<br />

⎫ marketing management<br />

⎫ service management<br />

⎫ collaborative order management<br />

⎫ Corporate performance management<br />

⎫ Enterprise planning<br />

⎫ Enterprise scorecarding<br />

⎫ Enterprise bi<br />

⎫ Financial management<br />

⎫ General ledger<br />

⎫ Accounts payable<br />

⎫ Accounts receivable<br />

⎫ Fixed assets<br />

⎫ Project accounting<br />

⎫ Fund accounting<br />

⎫ Draft services<br />

⎫ Currency<br />

⎫ Cost accounting


<strong>SSA</strong> <strong>Solutions</strong><br />

⎫ Supplier relationship management<br />

⎫ Spend analysis<br />

⎫ Tendering<br />

⎫ Advanced auctions<br />

⎫ Contract management<br />

⎫ E-procurement<br />

⎫ Supplier collaboration<br />

⎫ The <strong>SSA</strong> Product Lifecycle Management<br />

⎫ Supply chain management<br />

⎫ Planning<br />

⎫ Execution


⎫<br />

⎫<br />

⎫<br />

<strong>SSA</strong> Enterprise Resource Planning<br />

Enterprise Resource Planning (<strong>ERP</strong>) is key to business process automation.<br />

<strong>ERP</strong> helps you control your business day-to-day<br />

It's the heart <strong>of</strong> manufacturing business<br />

The wheels <strong>of</strong> your distribution organization<br />

The brain <strong>of</strong> your planning activities.<br />

<strong>ERP</strong> is very much alive in today's business world.<br />

⎫ <strong>ERP</strong> can deliver real-time information on the state <strong>of</strong> your business<br />

⎫ Help increase efficiency<br />

⎫ Improve service and reduce costs.<br />

⎫ Forward-looking businesses can exchange information and collaborate<br />

with business partners and private exchanges.<br />

Latest generation <strong>ERP</strong> systems from <strong>SSA</strong> <strong>Global</strong> <strong>of</strong>fer extended capabilities in all<br />

parts <strong>of</strong> the business to become truly integrated with cross functional business<br />

operations.


<strong>SSA</strong> Enterprise Resource Planning<br />

<strong>SSA</strong> <strong>ERP</strong> is a modular solution built for industrial enterprise.<br />

Supports<br />

¬ Finance<br />

¬ Sales<br />

¬ Purchasing<br />

¬ Logistics and<br />

¬ Service functions, amongst others<br />

Its major strength lies in the manufacturing modules that provide multiple benefits.


Manufacturing solutions<br />

Lean Manufacturing<br />

Order Management<br />

Project Management<br />

Service Management<br />

Financial Management<br />

Distribution<br />

<strong>SSA</strong> <strong>ERP</strong><br />

Provide full support for complex multisite<br />

hybrid manufacturing<br />

environments:<br />

¬ Non-discrete<br />

¬ Make-to-Stock<br />

¬ Make-to-Order<br />

¬ Assemble-to-Order and<br />

¬ Full Engineer-to-Order.<br />

It includes<br />

¬ Product as well as process<br />

information modeling, such as BOM<br />

¬ Extensive production costing<br />

capabilities<br />

Advantage : It allows a business to<br />

have tight integration between<br />

production, the enterprise and the<br />

supply chain.


Manufacturing solutions<br />

Lean Manufacturing<br />

Order Management<br />

Project Management<br />

Service Management<br />

Financial Management<br />

Distribution<br />

<strong>SSA</strong> <strong>ERP</strong><br />

Offers a kanban replenishment<br />

environment consisting <strong>of</strong><br />

¬ Production kanbans: managed in<br />

the Lean Execution System.<br />

¬ Supplier replenishment kanbans:<br />

managed within the Supplier Portal<br />

Advantage: Enables businesses to<br />

excel in meeting customer<br />

demand for the best products at<br />

the lowest cost.


Manufacturing solutions<br />

Lean Manufacturing<br />

Order Management<br />

Project Management<br />

Service Management<br />

Financial Management<br />

Distribution<br />

<strong>SSA</strong> <strong>ERP</strong><br />

It provides the capability to build a<br />

fulfillment plan that meets desired<br />

customer service levels given<br />

delivery/lead times and manufacturing<br />

constraints.<br />

Key focus areas are managing quotes,<br />

orders, contracts, prices, discounts and<br />

product configuration...<br />

Advantage :<br />

¬ Enables the enterprise to move<br />

towards delivery <strong>of</strong> the 'perfect order.'<br />

¬ Fulfillment promises can be made<br />

with accuracy, reflecting real world<br />

lead times


Manufacturing solutions<br />

Lean Manufacturing<br />

Order Management<br />

Project Management<br />

Service Management<br />

Financial Management<br />

Distribution<br />

<strong>SSA</strong> <strong>ERP</strong><br />

Manages all the aspects <strong>of</strong> a company's<br />

projects and contracts with the goal <strong>of</strong><br />

assisting you in maintaining your<br />

pr<strong>of</strong>itability.<br />

Covers :<br />

Estimates and bids, to engineering,<br />

budgeting, planning, scheduling,<br />

procurement, production, site<br />

execution, billing and progress<br />

tracking...<br />

Advantage:<br />

¬Helps optimize your projects' pr<strong>of</strong>its,<br />

return on investment and cash flow.<br />

¬ Provides the tools to help you gain<br />

the control and visibility that the<br />

company needs across the life cycle <strong>of</strong><br />

projects


Manufacturing solutions<br />

Lean Manufacturing<br />

Order Management<br />

Project Management<br />

Service Management<br />

Financial Management<br />

Distribution<br />

<strong>SSA</strong> <strong>ERP</strong><br />

It streamlines and helps ensure that all<br />

necessary service is scheduled and<br />

resourced correctly.<br />

It automates field service and depot<br />

repair operations<br />

Advantage :<br />

¬ Offer complete life cycle<br />

opportunities that<br />

¬increase revenue potential<br />

¬increase customer satisfaction<br />

¬ensures improved operational<br />

uptimes for your customers.<br />

¬Improve your responsiveness, speed<br />

<strong>of</strong> operation, productivity and<br />

pr<strong>of</strong>itability.


Manufacturing solutions<br />

Lean Manufacturing<br />

Order Management<br />

Project Management<br />

Service Management<br />

Financial Management<br />

Distribution<br />

<strong>SSA</strong> <strong>ERP</strong><br />

¬ Focuses on streamlining operations<br />

¬ Aims at providing robust and<br />

comprehensive information about the<br />

financial performance.<br />

¬ It accommodates extensive support<br />

for the<br />

¬ procure-to-pay and<br />

¬ opportunity-to-cash business<br />

processes<br />

Advantages<br />

¬Helps manage relationships with<br />

different players in financial supply<br />

chain: customers, suppliers, alliances<br />

and banks.<br />

¬Makes company's financial<br />

performance more predictable.


Manufacturing solutions<br />

Lean Manufacturing<br />

Order Management<br />

Project Management<br />

Service Management<br />

Financial Management<br />

Distribution<br />

<strong>SSA</strong> <strong>ERP</strong><br />

It facilitates:<br />

¬ Freight order management<br />

¬ Carrier selection<br />

¬ Shipment planning and rating<br />

¬ Route planning<br />

¬ Shipment tracking and<br />

¬ Other SCM capabilities...<br />

Advantage<br />

¬ Provides complete control over<br />

entire warehouse operation, from<br />

receiving through to shipping<br />

¬ Helps you plan and execute the<br />

most economical shipment <strong>of</strong> both<br />

inbound and outbound orders.


Business analysis: Analysis <strong>of</strong><br />

Current Business and Technology<br />

Environment , Strategic Advice on<br />

Future Directions , Project Planning<br />

<strong>SSA</strong> Services<br />

Implementation: The Right<br />

Processes and Steps, The Right<br />

People , Proven Methodology<br />

Education/training: Focuses our<br />

programs on three levels, namely<br />

on the individual, the unit and the<br />

organization as a whole. The<br />

workshops are designed to teach<br />

job-related skills and provide<br />

hands-on exercises for effective and<br />

comprehensive learning<br />

Onepoint support: Around-theclock/around-the-world<br />

availability,<br />

online tools and resources and new<br />

technologies like remote configuration<br />

capture and diagnostics<br />

Optimization: Comprehensive<br />

Strategic, Functional, and Technical<br />

Review , Diagnostic Services ,<br />

Business Process Improvement


Product Line<br />

<strong>SSA</strong> Advanced Factory Scheduler The Taylor Scheduler is a modular,<br />

Windows-based (NT, 95/98), ODBC compliant Advanced Production Scheduling<br />

solution designed for client/server computing environments.<br />

<strong>SSA</strong> BPCS (Business Planning and Control System)<br />

<strong>SSA</strong> BPCS helps organizations gain greater visibility into the supply chain and<br />

will help you manage the complexities <strong>of</strong> multiple modes <strong>of</strong> manufacturing and<br />

distribution<br />

<strong>SSA</strong> BPCS Enable To give the pr<strong>of</strong>itability gains and increased collaboration<br />

afforded by e-commerce applications<br />

<strong>SSA</strong> BPCS Hi Volume is a robust and proven platform for high-volume order<br />

fulfillment. Beginning with order capture, it allows users to rapidly execute the<br />

picking, confirmation and billing processes in <strong>of</strong>fline and online modes.<br />

<strong>SSA</strong> EAM is a proven, predictable, and affordable maintenance management<br />

system. All capital equipment and facilities can be managed by <strong>SSA</strong> EAM


Product Line<br />

<strong>SSA</strong> Cognos Planning Cognos Finance will add tremendous value to the way you<br />

manage your financial processes. Streamline weekly, monthly, and quarterly<br />

closing processes. Reduce budget cycles. Enhance financial data accuracy.<br />

<strong>SSA</strong> FormTrap FormTrap will effectively present information, move it, deliver<br />

it, store it, archive it, track it, monitor it and manipulate it, to replace expensive<br />

pre-printed forms such as invoices, cheques, purchase orders<br />

<strong>SSA</strong> Infinium is a comprehensive process <strong>ERP</strong> system that streamlines<br />

operations, from formula to accounting, and links everyone in your organization,<br />

from operations managers to the CFO.<br />

<strong>SSA</strong> MANMAN is an integrated group <strong>of</strong> s<strong>of</strong>tware products that addresses the<br />

manufacturing, marketing, financial and management reporting needs <strong>of</strong><br />

manufacturing companies <strong>of</strong> all sizes and stages <strong>of</strong> e-commerce.<br />

<strong>SSA</strong> MK Logistics It brings integrated, end-to-end logistics and e-business<br />

capabilities to today's new logistics environment.


Product Line<br />

<strong>SSA</strong> Masterpiece is the comprehensive solution for enterprise financial<br />

management. It operates on multiple platforms and databases, and supports<br />

multiple languages and currencies.<br />

<strong>SSA</strong> MAX+ is an enterprise-wide, integrated business system designed for single<br />

or multi-site manufacturing and distribution companies.<br />

<strong>SSA</strong> MK is an ideal <strong>ERP</strong> solution for organizations operating a mixed-mode<br />

manufacturing environment and for those with configuration or project<br />

management needs.<br />

<strong>SSA</strong> PRMS is a market-leading <strong>ERP</strong> solution with the ability to support process,<br />

discrete, and repetitive manufacturing<br />

<strong>SSA</strong> Process Manager <strong>SSA</strong> <strong>Global</strong> Process Manager allows you to capture<br />

information — such as definitions, goals, objectives, procedures and project<br />

outlines; to integrate your processes and project methodologies


Product Line<br />

<strong>SSA</strong> Warehouse BOSS is a full-featured warehouse management system that<br />

gives you the flexibility to manage a variety <strong>of</strong> warehouse operations.<br />

<strong>SSA</strong> Portals customary methods <strong>of</strong> interacting with application s<strong>of</strong>tware give way<br />

to role-specific workspaces that hold relevant content for individual job positions<br />

in the organization.<br />

<strong>SSA</strong> iProcurement BPCS iProcurement provides an application framework for<br />

deploying integrated B2B applications. These applications deliver e-procurement<br />

benefits<br />

<strong>SSA</strong> Cashbook Cashbook for BPCS is a complete solution for bank reconciliation<br />

that integrates seamlessly with Accounts Receivable, Accounts Payable and<br />

General Ledger.<br />

<strong>SSA</strong> EPA <strong>SSA</strong> EPA, powered by Cognos, is a suite <strong>of</strong> analytic applications that<br />

provides a foundation for business performance measurement based on a common<br />

factor.


Technology Used<br />

⎫ The <strong>SSA</strong> <strong>Global</strong> focus is to deliver business solutions to customers, not a<br />

massive technology upgrade.<br />

⎫ Strategy is for customers to minimize investment in technology for technology's<br />

sake.<br />

⎫ The company use the right tools and technology for the job<br />

⎫ Modern industry-standard technologies like J2EE, JAVA, Websphere, and<br />

XML.<br />

⎫ The result:<br />

⎫ Maximum interoperability to deliver high-impact solutions<br />

⎫ Including a practical approach to portals<br />

⎫ This can help impact your business today — not two years from now.


Technology Used<br />

Technology Foundation — leveraging such leading IBM technology as:<br />

IBM WebSphere® Application Server<br />

IBM DB2® Universal Database®<br />

IBM's Collaborative Portal<br />

Web-Integrated Applications<br />

Middleware to managing processes and communications between applications<br />

Platform Support to provides capability to choose the hardware platforms


Strengths<br />

<strong>SSA</strong> <strong>Global</strong> is a multi-product, end-to-end business application company.<br />

Customer-centric Approach<br />

Weakness Opportunities<br />

Delivering the Right <strong>Solutions</strong><br />

<strong>SSA</strong> <strong>Global</strong> continued to reinvest in its product <strong>of</strong>ferings with 15 percent <strong>of</strong> total<br />

revenue spent on research and development<br />

New and existing <strong>SSA</strong> GT customers will benefit from enhanced extension<br />

solutions and protection <strong>of</strong> their current IT investments.<br />

Excellent, state <strong>of</strong> the art solutions for manufacturing industry.<br />

Ability to acquire and integrate the firms to grow inorganically<br />

Threats


Strengths Weakness<br />

Baan, EXE, Ironside tools all are packaged as <strong>SSA</strong> now, rearchitecting on a<br />

common platform not yet done<br />

Acquisitive <strong>SSA</strong> <strong>Global</strong> rubs some the wrong way<br />

No focus on organic growth<br />

Lesser width <strong>of</strong> product portfolio<br />

Opportunities<br />

Threats


Strengths Weakness Opportunities<br />

Local requirements can be addressed, in the local language .e.g. BPCS V8.2<br />

customized in Japanese Language<br />

New verticals such as Telecom, BFSI and Media can be tapped<br />

New markets such as India, China and other developing countries provide a<br />

potential for future growth.<br />

SME segment has potential that can act as driver for growth<br />

Threats


Strengths Weakness Opportunities<br />

Threats<br />

Consolidation by competitors<br />

e.g acquisition <strong>of</strong> JD Edwards by Peoples<strong>of</strong>t and<br />

Navision by Micros<strong>of</strong>t<br />

Reduction in average deal size<br />

Slow growth rate <strong>of</strong> Enterprise Application s<strong>of</strong>tware market. Just 10-12%


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