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SFCD: Federal Commander Digital System - Federal Signal

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<strong>Federal</strong> <strong>Commander</strong> <strong>Digital</strong> <strong>System</strong><br />

Service and Customer Support<br />

If service or customer support is required write down the Customer Number located on the lower<br />

right corner of the Status Base screen and the software version number located on the top title<br />

bar. Contact the <strong>Federal</strong> <strong>Signal</strong> Service department at: 1-800-524-3021 and present the<br />

Customer Number for identification.<br />

Remote Desktop<br />

If required, <strong>Federal</strong> <strong>Signal</strong> may request access to your system on the Internet using Remote<br />

Desktop. To enable Remote Desktop, follow the procedure below:<br />

1. From the Start menu, right click on “My Computer” and select Properties.<br />

2. Select the “Remote” tab from the <strong>System</strong> Properties Dialog and enable “Allow Users to<br />

connect remotely to this computer.<br />

176<br />

Service and Customer Support

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