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TOURISMOS is an international, multi-disciplinary, refereed (peer ...

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<strong>TOURISMOS</strong>: AN INTERNATIONAL MULTIDISCIPLINARY JOURNAL OF TOURISM<br />

Volume 6, Number 1, Spring 2011, pp. 271-280<br />

UDC: 338.48+640(050)<br />

drivers, to create <strong>an</strong>d reinforce a direct relationship with potential<br />

customers.<br />

Should worse comes to worst internally, benching marketing among<br />

renting comp<strong>an</strong>ies wreaks havoc at the market jeopardizing the hegemony<br />

of leaders. It <strong>is</strong> also assumed that if leaders agree policies intended to new<br />

promotions, rates or package, the rest of market should follow them. But<br />

things not always are like they appear, based strategies on skirm<strong>is</strong>hes<br />

smaller comp<strong>an</strong>ies intend to position in best niches <strong>an</strong>d segments. In other<br />

terms, org<strong>an</strong>izations of considerable size are gradually relegated to<br />

peripherical portion of the market because of their own strategies in<br />

enh<strong>an</strong>cing prices <strong>an</strong>d rates. In a basic line of reasoning, whereas leaders<br />

follow strategies <strong>an</strong>d policies in order for them to increase their rates <strong>an</strong>d<br />

enh<strong>an</strong>ce their profitability -from one to <strong>an</strong>other season- smaller ones<br />

opted to maintain or reduce their rates. To wit, m<strong>an</strong>y segments <strong>an</strong>d renters<br />

viewed a cheaper option in retailers who takes adv<strong>an</strong>tages in launching<br />

new promoted <strong>an</strong>d more affordable services. It <strong>is</strong> strongly interesting how<br />

leaders who paradoxically played a pivotal role in comm<strong>an</strong>ding the<br />

market are being excluded as far as their declination.<br />

Of course, the environment of leader comp<strong>an</strong>ies does not help in<br />

competing with retailers; inasmuch as <strong>an</strong> org<strong>an</strong>ization increases at th<strong>is</strong><br />

market, more probabilities had to experience what A. Levy denominated<br />

Nemes<strong>is</strong>’s principle. In brief, th<strong>is</strong> scholar argued that in some contexts<br />

<strong>an</strong>d markets rate-related competition <strong>is</strong> destructive for all involved<br />

stakeholders. It <strong>is</strong> often assumed that price war <strong>is</strong> the worse alternative for<br />

suppliers while the best for consumers. Bench-marketing, a new strategy<br />

wherein leaders mark the time-frame in policies <strong>an</strong>d are followed by<br />

others comp<strong>an</strong>ies, appears to be <strong>an</strong> illusion. In case of gradual inflation or<br />

fin<strong>an</strong>cial uncertainness inst<strong>an</strong>ces, leaders are obliged to increase rates for<br />

offsetting costs but turning uncompetitive in regards to other competitors<br />

(Levi, 1998). The ruin of top-r<strong>an</strong>ked org<strong>an</strong>izations leave us in a dilemma<br />

since allows the entr<strong>an</strong>ce of new org<strong>an</strong>izations or up-warding of other<br />

ones who were situated in intermediate positions. Th<strong>is</strong> not only reinforces<br />

the vicious circle but also jeopardize the quality of service for consumers.<br />

CONCLUSION<br />

We have so far synthesized in th<strong>is</strong> piece 10 long years of experience<br />

as consult<strong>an</strong>ts in rent car org<strong>an</strong>izations highlighting features <strong>an</strong>d<br />

limitations of a market that <strong>is</strong> characterized by a high degree of<br />

m<strong>is</strong>information <strong>an</strong>d suspicion in intermediaries (travel agencies). As it<br />

has already been noted on introduction, literature as well as stat<strong>is</strong>tics<br />

277

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