an investigative analysis of the psychological characteristics and job ...

Carrel, et al. (1997:315) further define power as the possession of control, authority or influence
over others and the ability to act or produce an effect It is the ability to get things done in the
workplace by exerting influence over others.
The CEl should also have leadership skills if he wants to supervise personnel. According to Rue
and Byars (1993:514) and Fumham (1994:514), leadership is the ability to influence people to
willingly follow one's guidance or adhere to one's decisions. It is the art of getting others to do (and
want to do) something he believes should be (must be) done. It is about interpersonal influence,
.goal-setting and communication.
If the CEl is to be a good supervisor, he will have to empower his support personnel. Arrnstrong
(1996:385) states that empowerment is the process of giving people more scope or "power" to
exercise control over, and take responsibility for, their work.
2.4.16 Ability to Delegate
Yukl and Fu (1999:219) are of the opinion that delegation is a complex, multi-faceted process that
includes assigning important new tasks to subordinates, giving subordinates responsibility for
decisions formerly handled by the manager, and increasing the amount of latitude and discretion
allowed subordinates in how they do their work, including the authority to take action without
getting prior approval.
Rue and Byars (1993:158) concur and add that delegation is an art Unfortunately, it does not
come naturally to many people. In its most common use, dslegation refers to the delegation of
authority. To delegate authority means to grant or confer authority from one person to another.
Generally, authority is delegated to assist the receiving party in completing his assigned duties.
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