an investigative analysis of the psychological characteristics and job ...

According to Travers (1993:80), problem solving should be structured and systematic and not be a
random activity.
The CEl must show the ability to recognise a problem as soon as possible, be willing to find a
solution, gather facts about the problem, analyse these facts, set out a1temative solutions, consider
the a1temative solutions to the problem, select the solution and then implement the solution with
confidence.
2.4.4· Free from Bias and Prejudice
Current student populations are diverse in culture, race, religion and sexual orientation. The ideal
CEl should be able to work with all students from this diverse population. He can't be biased or
prejudiced. All students should be managed the same way, with respect and understanding.
Personal prejudices and biases must be put aside if the CEl wants to complete his tasks
effectively.
An open-minded CEl is unprejudiced and willing to consider new ideas. He must be willing to
consider new ideas and processes and evaluate these ideas and processes without prejudice or
bias.
2.4.5 AGood Sense of Humour
According to Rncham and Rhodes (1999:214) a sense of humour enables individuals to cope
better with pressure and prevents their thinking from oor..oming preoccupied with pessimistic
scenarios.
Dubrin (1997:149) agrees by stating that humour serves such functions in the workplace as
relieving tension and boredom and defusing hostility.
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